ANA CORZO
Christchurch,Sydenham
Summary
Experienced Test Engineer with a strong background in testing and validating network infrastructure and protocols. Skilled in utilizing tools such as Wireshark, Cisco Packet Tracer, and Ixia for comprehensive network performance analysis and troubleshooting. Possessing extensive knowledge of networking protocols including TCP/IP, BGP, and OSPF, along with hands-on experience working with routers, switches, and firewalls. Proficient in developing and executing meticulous test plans to ensure network reliability, security, and optimal performance. Recognized for analytical thinking, attention to detail, and the ability to thrive in fast-paced, mission-critical environments.
Overview
11
11
years of professional experience
Work History
Test Services Engineer
Allied Telesis Labs NZ
06.2021 - Current
- Played a key role in supporting product releases through tasks such as reviewing test plans, designing tests, and executing them based on the provided test case list.
- Assisted in scoping test projects, developing test plans, evaluating controls, implementing quality assurance programs, and conducting internal audits.
- Performed extensive testing on new development projects, contributing to their success
- Conduct regression and release testing for various software releases at different levels
- Provided regular updates on test progress and quality statements to development project managers and release project managers
- Ensured timely provision of test results reporting and assurance to stakeholders.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
- Conducted technical evaluations of engineering designs and test results.
Technical Representative
Smartpay Ltd NZ
03.2019 - 05.2021
- Identified and diagnosed user issues with EFTPOS machines and user applications, delivering effective solutions
- Coordinated replacements and on-site installations were executed in compliance with company policies.
- Supervise connections, hardware and ensuring terminals are performing in optimal conditions by performing overnight tests
- Carry out workshops on software integrations systems with the EFTPOS machines.
Support Engineer
Cable & Wireless COL
04.2015 - 02.2017
- Facilitated the resolution of issues related to fibre-optic connections, network equipment errors, and ensured ongoing monitoring of network performance.
- Collaborated on tasks related to the setup and maintenance of network infrastructure, including router, switch, firewall, and wireless access point installations.
- Demonstrated strong problem-solving skills by escalating incident tickets to address technical issues and regularly communicated with process owners through monthly reports.
Configuration Engineer
Claro Colombia SA
01.2014 - 01.2015
- Configured Customer Premises Equipment (CPE) to enable remote access and monitoring using identified credentials and Solar Winds
- Enhanced TTCs through executing configuration changes for improved IP addressing management and optimized LAN/WAN interface tagging
- Ensured accurate services information displayed in monitoring tools and network device database
- Planned, developed, documented, and executed configuration management processes
- Provided training on established change control procedures to other members of the organization.
Education
Bachelor of Telecommunications Engineering -
Santo Tomas University
01.2014
Diploma in Computer Networking Cisco CCNA R&S -
UNAB University
01.2014
Diploma in Business Information Technology -
Alpha Educational Institute
01.2018
Skills
- Network Protocols: TCP/IP, UDP, BGP, OSPF, MPLS, VPN, QoS, VLAN, DNS, DHCP, SNMP,STP
- Testing Tools & Equipment: Wireshark,IXIA,SolarWinds
- Routing & Switching: Cisco IOS, Juniper, Allied
- Network Automation: Python, Bash scripting
- Security: Firewall (Fortinet, Cisco, Allied), VPN Security, SSL/TLS, IPS/IDS systems
Technical skills
- Wireless Networks: 80211a/b/g/n/ac, Ruckus
- Cloud Networking: AWS Networking, Azure Virtual Networks, Google Cloud Networking, SD-WAN
- Virtualization: VMware, Hyper-V
- Performance Testing: Network latency, bandwidth, and throughput testing, QoS validation, jitter analysis
- Network Configuration & Management: CLI, SNMP
- Operating Systems: Linux, Windows, iOS
Additional Information
- Attention to Detail: Ability to spot and address even the smallest issues in the software.
- Analytical Thinking: Strong problem-solving skills and the ability to analyze complex systems.
- Communication Skills: Ability to clearly articulate issues and provide detailed documentation.
- Team Collaboration: Experience working effectively in cross-functional teams.
- Time Management: Efficient in managing time and meeting deadlines in a fast-paced environment.
- Critical Thinking: Ability to evaluate multiple solutions and approaches to solving problems.
- Adaptability: Flexibility to adapt to changing technologies and project requirements.
- Persistence: Tenacity in identifying and solving bugs, even when the issues are elusive.
- Learning Agility: Willingness and ability to quickly learn new tools, technologies, and processes.
- Customer Focus: Understanding the end-user's needs and ensuring the software meets those requirements.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Hobbies
- Hiking
- Dancing
- Cinema
- Reading
- Meditation
Residency status
Permanent Residency
References
Available on request
Timeline
Test Services Engineer
Allied Telesis Labs NZ
06.2021 - Current
Technical Representative
Smartpay Ltd NZ
03.2019 - 05.2021
Support Engineer
Cable & Wireless COL
04.2015 - 02.2017
Configuration Engineer
Claro Colombia SA
01.2014 - 01.2015
Bachelor of Telecommunications Engineering -
Santo Tomas University
Diploma in Computer Networking Cisco CCNA R&S -
UNAB University
Diploma in Business Information Technology -
Alpha Educational Institute
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