Ana Cristina Amicis
Summary
Collaborative Finance professional with eleven years of expertise helping clients attain financial goals. History of delivering tailored client service while responsibly driving business development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Assistant
Memory Block
08.2022 - Current
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Used POS system to process sales, returns, online orders and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
Operations Specialist
DGifts
09.2021 - 06.2022
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets using Excel.
- Identified objectives by analyzing feedback, observing consumers and collecting surveys.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Monitored supply chain and managed logistics functions for company.
- Encouraged and promoted ideas aligned to business needs and benefits.
Financial Analyst
Claro Brazil Telecommunications
12.2014 - 08.2021
- Used PL/SQL and SAP to create reports and recommended courses of action to upper management.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
- Led meetings with directors to analyze spending and provide financial recommendations.
- Consolidated financial data and materials for key leadership meetings.
- Solved complex problems for senior leadership to execute on-time and under-budget projects.
- Identified risks associated with projects, contract approvals and other client accounting issues.
- Reviewed and analyzed project spending throughout project life cycle.
Financial Assistant
Unica Association
02.2009 - 10.2014
- Entries and control of invoices, purchase orders, supplier registration and fixed assets in the SAP system;
- Analysis of expenses incurred versus budgeted and carrying out preventive actions to control the budget;
- Reporting and control of administrative expenses
- Reconciled statements and accounts and resolved variances.
- Supported executives by conducting research, reporting and documentation.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Evaluated office processes, making suggestions to improve efficiency.
Education
No Degree - NZCEL Level 4 Academic English
SKILL NZ
Manukau, NZ12.2022
No Degree - Market Intelligence
FIA Business School
São Paulo - Brazil02.2021
Bachelor of Business Admin. - Finances And Business
Anhanguera University
São Paulo - Brazil12.2009
Skills
- Customer Assistance
- Upselling Strategies
- Retail Transactions Processing
- Persuasive Selling
- Digital Databases
- Strong Communication and Interpersonal Skills
- Corporate Compliance
- Adaptable and Flexible
- Computer Proficiency and Microsoft Office
Accomplishments
- Experience as Commercial Assistant in a Gift Company, helping the company to increase sales and productivity up 60%
- Experience working as a financial Analyst, reducing the money loss by 25%
- Knowledge in projects implementing, optimizing systemic improvement by 30%.
Certification
NZCEL Level 4 (Academic English) – Skill New Zealand Graduation in Finances and Business – Anhanguera University – São Paulo/Brazil
Referees
Lilian Botelho | +64 22 455 0353
Viviane Bonfim | +64 22 596 0166
Mikael Amar | +972 52 656 6596
Timeline
Retail Assistant
Memory Block
08.2022 - Current
Operations Specialist
DGifts
09.2021 - 06.2022
Financial Analyst
Claro Brazil Telecommunications
12.2014 - 08.2021
Financial Assistant
Unica Association
02.2009 - 10.2014
No Degree - NZCEL Level 4 Academic English
SKILL NZ
No Degree - Market Intelligence
FIA Business School
Bachelor of Business Admin. - Finances And Business
Anhanguera University
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