Ana-Renei Kautai
Auckland,Papatoetoe
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Bargain Chemist
12.2021 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered incoming calls and emails to provide product information, features and benefits.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Retail Assistant
Krispy Kreme
03.2021 - 12.2021
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Volunteer
St Christopher's Rest Home
01.2017 - 12.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Papatoetoe High School
Papatoetoe, NZ12.2021
Skills
- Goal-Driven
- Sales Contracts
- Merchandise Receiving and Handling
- Credit and Cash Transactions
- Cash Register Operation
- Adaptable and Flexible
- Flexible Hours
- POS Systems
References
St Christopher’s Rest home
Activity Coordinator
Camelite Fe’ao
0211121120
Bargain Chemist Manukau
Store Manager
Ewen Wong
0211574546
Retail Manager
Chey Stafford
0274442685
Timeline
Retail Assistant
Bargain Chemist
12.2021 - Current
Retail Assistant
Krispy Kreme
03.2021 - 12.2021
Volunteer
St Christopher's Rest Home
01.2017 - 12.2017
High School Diploma -
Papatoetoe High School
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