Ana Sili
3 Mark Edgar Clendon Park ,AUK
Summary
School Administrative Officer with track record of success turning around struggling schools to achieve high student outcomes. Exceptional leadership and collaboration skills to foster alignment among staff.
Senior Administration Officer with strong background overseeing administrative activities. Resourceful expert. Analytical when assessing situations to solve problems effectively.
Highly experienced in senior administrative roles, specialising in corporate governance and operational oversight. Possess strong leadership skills coupled with the ability to coordinate multiple departments effectively for streamlined operations. Demonstrated success in implementing policies that promote organizational efficiency. Noted for strategic planning abilities and adept at fostering a positive work environment.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
Work History
Senior Administration Officer
Tonga Power Limited
Tofoa , Nuku'alofa , Tonga
01.2015 - 11.2024
- Created inclusive environment to meet needs of students.
- Reviewed incoming correspondence for accuracy and completeness prior to distribution.
- Processed invoices according to standard operating procedures.
- Coordinated internal and external communication activities including emails, mailings and telephone calls.
- Prepared presentations, reports, memos, letters and other documents as required.
- Developed and implemented program for students.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Developed and maintained filing systems and databases for confidential information.
- Organized and maintained documents, files and records.
- Pitched in to help with office tasks during busy periods and staff absences.
- Collaborated with staff and stakeholders to execute strategies, bolstering student success rates.
- Managed office equipment maintenance and repairs for continual, smooth operation.
- Created purchase requisitions in accordance with company procedures.
Teacher's Assistant
Queens Salote College
Nukualofa , Tonga
01.2014 - 12.2014
- Participated in professional development workshops to improve teaching skills and knowledge.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Assisted in the development of individualized education plans (IEPs) for special education students.
- Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
- Supervised children and participated with children in activities.
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Assisted in organizing and supervising school events and field trips.
Teacher
St Andrews High School
Nukualofa , Tonga
02.2013 - 12.2013
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Maintained a safe and orderly learning environment for all students.
- Organized parent conferences throughout the year to discuss student progress.
- Built and strengthened positive relationships with students, parents and teaching staff.
Administrative Officer
Pao Plumbing Services
Nukualofa , Tonga
01.2011 - 12.2011
- Monitored office services mailbox for business support needs and requests.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Reserved and managed meeting room availability.
- Bank Reconciliation make order invoices Bill sale
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Greeted visitors warmly upon arrival at office reception area.
- Received and distributed mail, letters and packages.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Bachelor in Business - Business Management
Tupou Tertiary Institution
Fasi , Nuku'alofa,Tong09-2022
Nz Diploma in Business Management - Business Management
Tupou Tertiary Institution
Fasi , Nuku'alofa,Tong09-2010
Skills
- Office management
- Invoice processing
- Data entry
- Document preparation
- Team training
- Time management
- Human resources management
- Staff development
- Public relations
- Teacher training
- Curriculum development
- Performance management
- Collaborative leadership
Languages
English
First Language
English
Proficient (C2)
C2
Affiliations
- Netball
- Sports
- Church activities
- Listen music
- Participate youth group
References
References available upon request.
Timeline
Senior Administration Officer
Tonga Power Limited
01.2015 - 11.2024
Teacher's Assistant
Queens Salote College
01.2014 - 12.2014
Teacher
St Andrews High School
02.2013 - 12.2013
Administrative Officer
Pao Plumbing Services
01.2011 - 12.2011
Bachelor in Business - Business Management
Tupou Tertiary Institution
Nz Diploma in Business Management - Business Management
Tupou Tertiary Institution