ANA TANGI
Auckland,Mangere
Summary
With experience in customer service, administration, and education, I bring strong communication skills, reliability and a calm presence to every interaction. I enjoy creating positive experiences, staying organised and connecting with people from all walks of life. I am excited to bring my energy, compassion and commitment to high quality service for your work place.
Overview
4
4
years of professional experience
Work History
Teacher Aide
Southern Cross Campus
10.2024 - Current
- Supported teachers, students and families with clear, friendly and professional communication skills.
- Assisted with organising classroom resources and managed 3-8 groups of students daily.
- Communicated with staff and parents via email and maintained accurate digital notes.
Concierge Service Officer - Auckland Airport Valet
Secure Parking
08.2024 - Current
- Provided welcoming, friendly, and professional customer service to 50-100 customers per shift.
- Used computer systems to check bookings, manage vehicle records, update customer information and process payments.
- Handled 10-15 emails and 40-50 booking confirmations per shift.
- Worked in a fast paced environment that required accuracy, reliability and strong communication.
Seminary Assistant
The Church Of Jesus Christ Of Latter-day Saints
08.2023 - Current
- Registering 20-25 youth online to the seminary program.
- Help groups of 5-10 teenagers with their academic/spiritual learning.
- Taking the role each morning from Tuesday to Friday and following up with students that are absent.
- Record keeping, material preparation, and establishing/maintaining classroom order.
Stock Inventory
Bay Engineers Supplies
07.2022 - 02.2023
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Call centre
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Proactively communicated with customers regarding any potential delays or issues with their orders, providing timely updates and resolutions.
- Data entry
Warehouse Worker
Bay Engineers Supplies
02.2022 - 07.2022
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Completed cycle counts and monthly inventory.
- Checked packages and merchandise for damage and notified vendors.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures
- Assisted customers everyday
Education
No Degree - Better Start Literacy Approach
University of Canterbury
Christchurch, New Zealand, NZ12-2025
Police Preparation -
Te Wananga O Aotearoa
Auckland, AUK12.2023
NCEA LVL 3 -
Onehunga High School
Auckland, AUK12.2018
Skills
- Customer service and front desk experience
- Clear communication and professional phone manner
- Warm friendly, welcoming presence
- Organisation, time management and punctuality
- Team collaboration and reliability
- Experience supporting children, and adults
Timeline
Teacher Aide
Southern Cross Campus
10.2024 - Current
Concierge Service Officer - Auckland Airport Valet
Secure Parking
08.2024 - Current
Seminary Assistant
The Church Of Jesus Christ Of Latter-day Saints
08.2023 - Current
Stock Inventory
Bay Engineers Supplies
07.2022 - 02.2023
Warehouse Worker
Bay Engineers Supplies
02.2022 - 07.2022
No Degree - Better Start Literacy Approach
University of Canterbury
Police Preparation -
Te Wananga O Aotearoa
NCEA LVL 3 -
Onehunga High School