Ana Tuia-Pereira
Moera
Summary
I am seeking opportunities to work in an environment where I can apply my hard work ethic in community settings, proven leadership skills and ability to plan, implement and deliver to achieve positive outcomes. I have thirteen years’ experience in office management and administration and also have over two years’ experience as the Pacific Cultural Lead at Vaka Tautua. I take pride in engaging with and supporting Maori and Pacific communities to make a positive difference while striving for excellence. I am fluent in both the English and Tokelauan languages and have comprehensive knowledge and understanding of Maori and Samoan cultures and languages. My proven relationship management experience come from a lifelong involvement in community and team environments as well as many various settings, including cultural, volunteering and high-performance sport. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
28
28
years of professional experience
Work History
Pacific Cultural Lead
Vaka Tautua
07.2022 - 10.2024
- Comprehensive knowledge and understanding of Pacific cultures with the ability to translate this across the wider Pacific community
- Proven relationship management experience, particularly cross-sector to achieve outcomes
- Proven management and leadership experience
- Excellent written and verbal communications skills
- Established networks in the Pacific community and across the health and social services sectors
- Financial capability programme facilitation and service delivery
- Access and Choice Team Lead
- Interim Mental Health Team Lead
- Matua Ola Manuia (Elderly Service) programme implementation, evaluation and service delivery
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Programme and Employment Navigator
Inwork New Zealand Tupu Aotearoa
02.2020 - 07.2022
- Cultural Awareness and Support
- Relationship Development
- Administration
- Placement and Post Placement Support
- Facilitation Support
- Programme Development
- Reporting
- Assisted job seekers in writing compelling resumes and cover letters that effectively showcased their skills and experiences.
- Met with clients and representatives to discuss program eligibility.
- Maintained detailed records of client progress towards employment goals, enabling regular follow-up support where necessary.
- Prepared administrative reports or other documentation to determine program success.
- Actively participated in community events promoting our services which led to an increase in public awareness about our agency.
- Provided ongoing support for both employers and candidates during the hiring process, ensuring smooth transitions into new roles.
- Managed caseloads effectively while maintaining timely communication with clients regarding their job search progress.
Housing Coordinator
Emerge Aotearoa
01.2014 - 01.2016
- Relationship building
- Recovery practice
- Initiative, influence and judgment
- Professionalism and information management
- Communication
- Cultural awareness and responsiveness
- Managed the application process, thoroughly reviewing documents for accurate income verification and eligibility determination.
- Reviewed documentation and input data into computer system to complete eligibility processes.
- Conducted regular property inspections to maintain compliance with housing regulations.
- Improved tenant satisfaction by promptly addressing concerns and providing effective solutions.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Mental Health Support Worker
Wellink Trust/Richmond Services
01.2010 - 01.2013
- Relationship building
- Recovery practice
- Initiative, influence and judgment
- Professionalism and information management
- Communication
- Cultural awareness and responsiveness
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Developed and implemented activities to help clients develop social and independent living skills.
Personal Assistant
Dr Ian Prior and the Willi Fels Memorial Trust
01.1997 - 01.2009
- Cultural awareness and responsiveness
- Processing confidential information
- Administration
- Researching and referencing for auto biography and a New Zealand quotations book
- Function Coordinator
- Event Management
- Travel Coordinator
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Skills
- Community engagement
- Effective relationship management
- Group facilitation
- Team leadership
- Customer support resolution
- Event coordination
- Project execution management
- Office administration
- Effective communication
Languages
English
Native or Bilingual
Tokelau
Full Professional
Samoan
Limited Working
Maori
Limited Working
ABOUT ME
I am dedicated to helping people with their life journey. A true passion for community and people networking. I am a co-founder of PunchFit Boxing Gym and run various community initiatives.
PROFICIENCIES
- Word, Excel, Outlook
- Communication
- Engagement
ATTRIBUTES
- Honest and Trustworthy
- Hardworking
- Ethical and Loyal
- Accountable
- Diligent and adaptable
- Optimism
Timeline
Pacific Cultural Lead
Vaka Tautua
07.2022 - 10.2024
Programme and Employment Navigator
Inwork New Zealand Tupu Aotearoa
02.2020 - 07.2022
Housing Coordinator
Emerge Aotearoa
01.2014 - 01.2016
Mental Health Support Worker
Wellink Trust/Richmond Services
01.2010 - 01.2013
Personal Assistant
Dr Ian Prior and the Willi Fels Memorial Trust
01.1997 - 01.2009
Similar Profiles
Mele Potatala FunakiMele Potatala Funaki
Social Worker, Student Intern at Vaka TautuaSocial Worker, Student Intern at Vaka Tautua
HELLEN OMERIHELLEN OMERI
Community Navigator at Vaka TautuaCommunity Navigator at Vaka Tautua
Maselino PoulimaMaselino Poulima
Mental Health Navigator/Financial Capability Coach (Health and Safety Representative) at VAKA TAUTUA LTDMental Health Navigator/Financial Capability Coach (Health and Safety Representative) at VAKA TAUTUA LTD
Jessica JohnsonJessica Johnson
Cleaning maintenance Runner worker at Tony de JonghCleaning maintenance Runner worker at Tony de Jongh
Hetal ParikhHetal Parikh
Administration Coordinator at High Commission of IndiaAdministration Coordinator at High Commission of India