Ana Wyllie
1226 Cunningham Cres Mayfair Hastings
Summary
I am caring and motivated with experience in hospitality and community support. Working with youth children and womens programs has shaped my ability to support people with patience and understanding. I am passionate about helping others feel safe and welcome. Hospitality has taught me how powerful kindness and connection can be. I hope to grow into social and mental health support work, while one day becoming a cafe owner that brings people together. I am ready to bring my dedication and positive energy to a team that values service and communities.
Overview
11
11
years of professional experience
Work History
Kitchen Assistant
Flaxmere Primary School
07.2024 - Current
- Maintained cleanliness of kitchen equipment and work areas.
- Supported food safety practices to ensure compliance with health standards.
- Adapted quickly to changing priorities in a fast-paced kitchen environment.
Kitchen Hand
HBDHB
05.2015 - 02.2023
- Assisted chefs in food preparation tasks, enhancing kitchen efficiency and workflow.
- Operated kitchen equipment safely, adhering to safety protocols for food handling.
- Supported inventory management by restocking supplies and monitoring expiration dates.
- Managed time to juggle multiple tasks simultaneously with ease.
- Plated and presented food following chef requirements.
Cafe Assistant
Coffee @crosses
05.2022 - 2023
- Prepared and served beverages and food items according to established recipes and standards.
- Managed inventory levels, restocking supplies as needed to meet customer demand.
- Provided exceptional customer service, resolving inquiries and complaints promptly and professionally.
- Trained new staff on operational procedures and cafe policies, fostering a supportive team environment.
Education
Computing Level 2
Online Study
Hastings, HKBCommunications Level 4 Level 2
Online Study
Hastings, HKBHospitality Level 2 Cafe And Barista Level 2
Futurecol
Hastings, HKBBusiness Administration Level 2 Level 3
Online Study
Hastings, HKBSkills
Empathetic and compassionate communicator
Strong relationship building with diverse people and communities
Leadership and mentoring abilities
High emotional intelligence and culture awareness
Reliable trustworthy and honest
Calm under pressure and able to handle sensitive situations
Creative problem solving and initiative
Team focused while also confident working independently
Organized adaptable and quick to learn
Additional Information
I am a women's empowerment facilitator. supporting women to overcome past trauma and to make positive lifestyle changes.
I lead kids church ministry every Sundays. Upto 30 children with a team of 4-5 helpers.
I work alongside youth helping them to overcome situations that they are dealing with. manage events, catering, activities, travel and finances etc.
Timeline
Kitchen Assistant
Flaxmere Primary School
07.2024 - Current
Cafe Assistant
Coffee @crosses
05.2022 - 2023
Kitchen Hand
HBDHB
05.2015 - 02.2023
Computing Level 2
Online Study
Communications Level 4 Level 2
Online Study
Hospitality Level 2 Cafe And Barista Level 2
Futurecol
Business Administration Level 2 Level 3
Online Study