Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anabell Valdez

Summary

A highly motivated and results-driven professional with 28 years of age and extensive experience in customer service and sales, particularly at Abercrombie & Kent Ecuador. I have demonstrated strong skills in building relationships, conflict resolution, and improving customer satisfaction while fostering a positive team environment. I excel in cash handling and consistently meet organizational objectives, using creative and proactive solutions to overcome challenges. With a proven ability to adapt quickly to new environments, I am eager to contribute to a dynamic team . I am committed to delivering exceptional service, developing my professional skills, and driving success.

Overview

6
6
years of professional experience

Work History

Sales Assitant

Abercrombie & Kent Ecuador
12.2022 - 01.2025
  • Liaising with suppliers in the Galapagos and mainland Ecuador.
  • Booking and confirming reservations for flights, hotels, cruises, and other services.
  • Providing troubleshooting assistance.
  • Preparing detailed day-by-day itineraries for clients.

Service Assistant

Kywi Comercial
11.2021 - 07.2022
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Cash Balancing
  • Merchandise Inventory

Kitchen Assistant

Embassy Hotel
01.2019 - 01.2020
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Event decoration
  • Conflict resolution in the service.

Education

Graduate in Tourism And Hotel Management

Universidad De Las Fuerzas Armadas ESPE
Quito, Ecuador
03-2020

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Conflict Resolution
  • Good teamwork
  • Empathy
  • Proactive in the face of adversity
  • Creative
  • Organized
  • Effectiveness in achieving organizational objectives
  • Rapid adaption

Languages

Spanish
Native or Bilingual

Timeline

Sales Assitant

Abercrombie & Kent Ecuador
12.2022 - 01.2025

Service Assistant

Kywi Comercial
11.2021 - 07.2022

Kitchen Assistant

Embassy Hotel
01.2019 - 01.2020

Graduate in Tourism And Hotel Management

Universidad De Las Fuerzas Armadas ESPE
Anabell Valdez