Anahera Maniapoto
Palmerston North,MWT
Summary
I am a reliable and detail-oriented administrator with strong organisational and time management skills. I have proven experience in fast-paced environments handling data entry, customer enquiries, reporting, and daily operations.
I work confidently both independently and within a team, and I am known for my ability to learn systems quickly and maintain accuracy under pressure. After recently finishing my role as Store Manager at BP Bluemoon, I am now looking to transition into an administration-focused role where I can further develop my skills in an office environment.
Overview
7
7
years of professional experience
Work History
Store Manager
Bp Oil New Zealand
, Palmerston North
08.2022 - 03.2026
- Managed daily operations of a busy service station, including retail store and forecourt
- Led and supervised a team of 20+ staff (recruitment, training, rostering, pertormance management)
- Delivered high standards of customer service and resolved customer issues
- Managed stock control, ordering, stocktakes, and merchandising
- Handled daily financial reporting including sales, banking, and cost control
- Ensured full compliance with health & safety and company policies
- Achieved KPls including sales targets, staff efficiency, and stock loss reduction
Administrator/Weighbridge Operator
Smart Environmental
, Feilding
03.2020 - 05.2022
- Coordinated daily dispatch of 7+ truck drivers across multiple service areas
- Managed customer enquiries including council and commercial clients (calls, emails, and in-person)
- Processed data entry for sales, billing, and tonnage reporting
- Prepared end-of-month reports including stock, weights, and financial data
- Handled account balancing, invoicing, and purchase orders
- Provided general administrative support to staff members.
- Checked office stock to determine supply levels and maintain inventory.
- Updated databases with new employee information, job changes and terminations.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Cook
MetLife Care
, Palmerston North
01.2019 - 07.2019
- Prepared daily meals adhering to dietary restrictions and preferences.
- Managed kitchen inventory and ordered supplies as needed.
- Maintained cleanliness and organisation of cooking areas and equipment.
- Implemented food safety standards throughout food preparation processes.
- Trained new staff on kitchen procedures and safety protocols.
- Assisted with menu planning in accordance with seasonal ingredients.
Skills
Administration and accurate data entry
Customer service (phone, email, and face-to-face)
Strong communication and interpersonal skills
Time management and organisational skills
Multitasking and prioritising workload
High attention to detail and accuracy
Microsoft Office (Word, Excel, Outlook)
Report preparation and record keeping
Cash handling and financial processes
Problem solving and decision making
Ability to work under pressure in fast-paced environments
Teamwork and ability to work independently
Staff support, training, and leadership
Conflict resolution and handling customer complaints
Building positive relationships with customers and team members
Fast learner, adaptable to new systems and processes
References
References available upon request.
Timeline
Store Manager
Bp Oil New Zealand
08.2022 - 03.2026
Administrator/Weighbridge Operator
Smart Environmental
03.2020 - 05.2022
Cook
MetLife Care
01.2019 - 07.2019