Anahera Mita
Gisborne,GIS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2027
2027
years of professional experience
Work History
After Hours Coordinator
Geneva Healthcare
Auckland, AUK
11.2016 - 05.2026
- Supported team in executing operational strategies, enhancing workflow efficiency.
- Facilitated collaboration with stakeholders to define requirements and enhance service delivery processes.
- Coordinated scheduling and logistics for healthcare services, ensuring timely delivery of care.
- Entered data, generated reports, and produced tracking documents.
- Organized meetings, maintained records, and documented action items for follow-ups.
- Evaluated feedback from clients to identify areas for improvement in services offered.
- Executed data entry to generate comprehensive reports and tracking documents.
- Oversaw project timelines to ensure successful completion and adherence to deadlines.
Receptionist Administrator
Waikohu Medical Centre
Te Karaka, Gisborne
2012 - 2016
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Responded to inquiries, providing information about services and procedures to patients and visitors.
- Coordinated communication between medical staff and patients, ensuring smooth workflow.
- Streamlined front desk operations, contributing to improved patient satisfaction levels.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Care Coordinator
Healthcare NZ
Lower Hutt, WGN
2010 - 2012
- Coordinated patient care plans with multidisciplinary teams to enhance service delivery.
- Managed scheduling and resource allocation for optimal patient support and care continuity.
- Assisted clients in navigating healthcare services, ensuring accessibility and understanding of options.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Ensured compliance with healthcare regulations and standards, maintaining patient safety and confidentiality.
Education Coordinator
Capital Nursing & Home Care LTD
Porirua, WGN
2009 - 2010
- Developed educational programs to enhance client understanding of services offered
- Coordinated training sessions for staff to improve service delivery and compliance
- Assessed client needs to tailor educational materials effectively
- Collaborated with healthcare professionals to ensure accurate information dissemination
- Streamlined administrative processes for scheduling and record-keeping efficiency
- Facilitated workshops to promote best practices in patient care among staff
- Evaluated feedback from participants to refine educational content continuously
Training and Home Care Manager
Disabilities Resource Centre
Whakatane, BOP
2007 - 2010
- Developed care plans tailored to individual client needs, ensuring comprehensive support and service delivery.
- Coordinated with multidisciplinary teams to enhance client well-being and optimize care strategies.
- Trained and mentored junior staff on best practices in home care management and client interaction.
- Monitored service quality, implementing improvements to elevate client satisfaction and care outcomes.
Client Care Administrator
Turanga Health
Gisborne
2001 - 2006
- Managed client inquiries through various communication channels, ensuring timely and accurate responses.
- Assisted in maintaining client records using electronic health systems for efficient data management.
- Developed and implemented streamlined processes to improve workflow efficiency within the team.
- Offered assistance in implementing and developing training programs.
- Generated reports to track performance and analyze trends.
- Maintained accurate client records, ensuring confidentiality and adherence to privacy regulations.
Personal Assistant
Turanga Health
Gisborne, GIS
1999 - 2001
- Managed schedule for executives, optimizing time and prioritizing tasks effectively.
- Coordinated meetings and events, ensuring seamless logistics and communication among stakeholders.
- Assisted in maintaining office organization, enhancing workflow efficiency through systematic filing.
- Processed correspondence and documentation, ensuring timely responses to inquiries and requests.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Skills
Multitasking and organization
Customer service
Data entry
Decision-making
Work Planning and Prioritization
MS office
Timeline
After Hours Coordinator
Geneva Healthcare
11.2016 - 05.2026
Receptionist Administrator
Waikohu Medical Centre
2012 - 2016
Care Coordinator
Healthcare NZ
2010 - 2012
Education Coordinator
Capital Nursing & Home Care LTD
2009 - 2010
Training and Home Care Manager
Disabilities Resource Centre
2007 - 2010
Client Care Administrator
Turanga Health
2001 - 2006
Personal Assistant
Turanga Health
1999 - 2001