Anahera Petera

• Responsible for looking after a family friends two young children (aged 3 and 5) for hours at a time during the day

• As part of a school project, my two friends and I started our own business where we made and sold homemade soaps
• We created a website and Facebook page and packaged and shipped our products across the country to customers

• I worked as a part time employee at Mcdonald's Bell Block where I would execute customer service skills on the window, through order taking, and serving at the front counter.
• After working there for a year and a half, I completed a CCO programme which led to me receiving a New Zealand certificate for food and beverage service with a Strand in Quick Service Restaurants Services Level 3 NZQF 2104. I met these requirements on the 18th of October 2023.

I have worked in retail at the Life Pharmacy for just over a year now.

* Here I have improved and developed my strong customer service skills by answering customers questions and helping to resolve any customer issues as-well as promoting store products and providing telephone support.

* Received orders from the store and unpacked them onto the shelves. This includes restocking the shelves with over-the-counter medication.

* Processed customer payments at the counter for prescription medicines as-well as other store products.

* Conducted routine facility maintenance by performing vacuuming, rubbish and cardboard disposal, and thorough dusting.