Anahera Tataurangi

I covered maternity leave for a few months and was able to pick up the role of a receptionist fairly fast. From computer work to customer service, I was able to learn new skills and gain experience such as

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answering and directing calls to correct offices.
• Kept reception area clean and neat to give visitors a positive first impression.

I worked within the Healthy Families team at Te Oranganui, alongside the Healthy Families administrator/project coordinator. I filled her position in while she was on placement. My short time here included roles such as

• Writing purchase form orders for our Project Managers/Coordinators/Team Leads
• Making online orders for catering as well as picking up and delivering the food
• Help setting up different wānanga/hui our team would be hosting
• Doing online purchases for stationary and other office equipment

I worked for a kaupapa called ShotCuz which is a rangatahi led kaupapa that focused on supporting rangatahi and their whānau to make informed decisions about the COVID-19 vaccination. This role included

• Community engagement. Giving whānau the opportunity to kōrero with us about their concerns and thoughts about the COVID-19 vaccination and their choice
• Design thinking processes - Insight gathering, synthesis of data
• Planning and preparation
• Communications & marketing

I was part of the Kaitātari team, who had the role of attempting to update our Whanganui Iwi register. This role taught me knowledge around data base entry/administration work, including

• Contacting people via email, phone call and sending out letters to update their contact details.
• Gathering information/details.
• Registering new people and typing their updated information into an excel spreadsheet.

While living in Turangi for a short amount of time, I was lucky enough to have worked in reception for the Tokaanu Hotel, as the main receptionist. This opportunity introduced me to a new environment, working independently. Some of the many tasks I took on were

• Welcoming all customers with a friendly greeting, answering all questions and catering to all needs.
• Answering phone calls to field enquiries from clients and other callers seeking information
• Organizing online bookings, enquiries and making sure the website was updated