ANAIA N NAMOA
Auckland
Summary
Dynamic professional with a strong work ethic and proven leadership skills, honed as a Manager at Orewa Beach Fish & Chips. Adept at enhancing customer satisfaction and training staff. I excel in problem-solving and cash handling, consistently driving operational success and fostering a collaborative team environment.
Overview
9
9
years of professional experience
Work History
Tree Planter
Kate Jones
Wainui Dairy Flat
05.2026 - Current
- Executed tree planting tasks efficiently, ensuring proper techniques for seedling placement.
- Adapted to varying environmental conditions while maintaining focus on safety protocols.
- Operated hand tools and equipment with precision to facilitate planting processes.
- Collaborated with team members to achieve daily planting targets and maintain workflow.
FOH Cafe Allrounder
Best Berries - Good Planet
Riverhead
09.2024 - 04.2025
- Listened to customer requests and specifications and made suggestions to appropriately fulfil needs.
- Complied with corporate regulations, policies and procedures to maximise safety, security and overall trust in the organisation and employees.
- Organised files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- NOTE: On a usual day, I start in the café during the busy morning rush—either helping out front of house, running coffees and food to customers, or stepping into the kitchen if we're short-staffed. I move around the farm helping wherever I'm needed. Some days I'm lifeguarding, other days I'm out picking strawberries or jumping in as a chef. Every day is different, and I like the variety and being able to pitch in wherever I can.
WWoofer
Kaiwaka Farm
Auckland, Kaiwaka
06.2023 - 01.2024
- Maintained cleanliness and order in farm accommodations
- Assisted with planting, fertilizing, and irrigating crops.
- Spread manure on fields as fertilizer using specialized equipment.
- Gathered eggs from hen houses while ensuring the welfare of laying hens.
- Monitored irrigation systems to ensure proper functioning and water distribution across fields.
Manager
Orewa Beach Fish & Chips
Auckland, Orewa
06.2021 - 05.2023
- Managed daily operations, ensuring smooth food service and customer satisfaction
- Supervised and trained staff to improve efficiency and service quality
- Assisted with inventory management, ordering supplies, and maintaining cleanliness
Manager
Ice Design
Brisbane, Orion
01.2018 - 05.2019
- Developed and implemented marketing strategies to drive sales
- Ensured exceptional customer service and satisfaction
- Trained and supervised staff to maintain store standards and performance.
- Supervised inventory control measures, collaborating with purchasing personnel to verify cost-effective replenishment.
Part-Time Supervisor
Ipswich Girls' Grammar School
09.2017 - 12.2017
- Supervised students, ensuring their well-being and academic progress
- Assisted in organizing school activities and supporting staff needs
Sales Assistant
Ally Fashion
02.2017 - 08.2017
- Assisted customers with product selection and styling advice
- Managed inventory and ensured stock was displayed effectively
- Processed payments and handled transactions accurately
Education
University Preparation Certificate -
Massey University
AlbanyCertificate of Music Studies - undefined
TAFE NSW
High School Certificate - undefined
Chifley College Senior Campus
Skills
- Strong work ethic and reliability
- Excellent customer service and interpersonal skills
- Adaptability and ability to multitask
- Team leadership and staff management
- Problem-solving and decision-making
- Cash handling and point-of-sale (POS) system
LANGUAGE
English
Proficient (C2)
Timeline
Tree Planter
Kate Jones
05.2026 - Current
FOH Cafe Allrounder
Best Berries - Good Planet
09.2024 - 04.2025
WWoofer
Kaiwaka Farm
06.2023 - 01.2024
Manager
Orewa Beach Fish & Chips
06.2021 - 05.2023
Manager
Ice Design
01.2018 - 05.2019
Part-Time Supervisor
Ipswich Girls' Grammar School
09.2017 - 12.2017
Sales Assistant
Ally Fashion
02.2017 - 08.2017
High School Certificate - undefined
Chifley College Senior Campus
Certificate of Music Studies - undefined
TAFE NSW
University Preparation Certificate -
Massey University