Ananya Kaur Sehjal

Auckland,AUK

Summary

Accomplished HR Manager with a proven track record at the Customer Support Department, excelling in conflict resolution and strategic workforce planning. Skilled in HR policies and retention strategies, I significantly enhanced employee satisfaction. Expert in leveraging social media for employer branding, my approach combines strong analytical skills with a dynamic leadership style.

Overview

years of professional experience

Work History

HR Manager

Customer Support Department

09.2020 - 07.2023

Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Monitored and handled employee claims involving performance-based and harassment incidents.
Motivated employees through special events and incentive programs.

Education

Bachelor of Commerce - Accountancy And Managment

KALINGA UNIVERSITY

INDIA

08-2023

High School Diploma -

STANDARD PUBLIC SCHOOL

INDIA

04-2020

Skills

HR policies and procedures
New employee orientation
HR processes
Retention strategies
Background checks

Onboarding and orientation
Risk management
Social media management
Marketing

Accomplishments

Resolved product issue through consumer testing.
Achieved best incentive creator month through effectively helping with customer.

Languages

Punjabi

Full Professional

English

Professional Working

Hindi