Anasitasia Samuelu Hill
Auckland,AKL
Summary
I am highly skilled in Customer Service & Data Entry/Analytics. I have a proven record of building strong customer relationships and loyalty, and a knack at crunching numbers with ease for budgeting and other finance/operating needs.
Additionally, I am a fast-learner and can adapt to any new/changed environment quickly, with the ability to easily visualize success and identify the relevant strategies to achieve and deliver results.
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
NANI'S CREATIONS
VAITELE FOU, APIA, SAMOA
05.2018 - 12.2023
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Processed orders, returns, and exchanges in an accurate and efficient manner
- Processed orders and detailed transaction information to customers.
DATA ENTRY INTERN
FARMER JOE SUPERMARKET
VAITELE TAI, APIA, SAMOA
02.2020 - 04.2021
- Performed daily audits on data sets to identify discrepancies or errors
- Developed strong organizational skills to ensure accurate and timely completion of tasks
- Reviewed documents for accuracy prior to entering into the system.
Education
FOUNDATION CERTIFICATE - GENERAL
NATIONAL UNIVERSITY OF SAMOA
SAMOA12-2019
SAMOA SCHOOL LEAVING CERTIFICATE - COMMERCE
SAMOA COLLEGE
SAMOA12-2018
SAMOA SCHOOL CERTIFICATE - COMMERCE
SAMOA COLLEGE
SAMOA12-2017
Skills
- Customer Service
- Excellent Communication
- Tech Savvy
- Fluency in English & Samoan Languages
Zip
2022
City
Auckland
Personal Information
Title: Customer Service Representative
Languages
English
Full Professional
Samoan
Native/ Bilingual
Timeline
DATA ENTRY INTERN
FARMER JOE SUPERMARKET
02.2020 - 04.2021
CUSTOMER SERVICE REPRESENTATIVE
NANI'S CREATIONS
05.2018 - 12.2023
FOUNDATION CERTIFICATE - GENERAL
NATIONAL UNIVERSITY OF SAMOA
SAMOA SCHOOL LEAVING CERTIFICATE - COMMERCE
SAMOA COLLEGE
SAMOA SCHOOL CERTIFICATE - COMMERCE
SAMOA COLLEGE
Similar Profiles
Christina FerraraChristina Ferrara
Ice Cream Server at Nani's GelatoIce Cream Server at Nani's Gelato
Monzella PageMonzella Page
Hairstylist at Blessed CreationsHairstylist at Blessed Creations
Shalese IsaacShalese Isaac
General Manager at Bee's CreationsGeneral Manager at Bee's Creations
Samuel YeSamuel Ye
Business Analyst at VentiaBusiness Analyst at Ventia
PRINCE JOHNYPRINCE JOHNY
Senior Chef De Partie at The RiverheadSenior Chef De Partie at The Riverhead