Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Benefits Analyst
Carelon Global Solutions
Philippines, Manila
08.2023 - 10.2025
Worked closely with vendors to ensure timely implementation of new benefits programs.
Developed detailed reports on benefits utilization, costs, and trends.
Maintained updated records on all grouped, active participants in each benefit plan.
Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
Knowledgeable about federal benefit laws, including COBRA and HIPAA.
Participated in the benefits renewal process.
Developed and maintained benefits policies and procedures manuals.
Business Process Delivery Associate
Accenture Inc.
Philippines, Cebu City
06.2015 - 10.2019
Reviewed employee insurance enrollments to verify accuracy, inputting information into the company database.
Coordinated benefits processing, including enrollments and terminations.
Maintained the percentage of pricing in every benefit of the insurance policy.
Trained new hire employees on Excel-related build-up work.
Do the adjudication process of grouped insurance plans in California, USA.
Response to individual insurance subscriber inquiries through email.
Teacher
Bethel Christian Living Heritage School
Philippines, Naga City Cebu
06.2014 - 03.2015
Developed engaging lesson plans that aligned with curriculum standards.
Facilitated classroom discussions to enhance student participation and critical thinking.
Collaborated with parents to support student academic and emotional needs.
Assessed student performance through various evaluation methods and provided feedback.
Maintained a safe and orderly learning environment for all students.
Built and strengthened positive relationships with students, parents, and teaching staff.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Developed and implemented lesson plans based on curriculum objectives.
Managed student behavior in classroom by establishing and enforcing rules and procedures.
Supervised students throughout day, both in classroom and outside during breaks.
Provided individualized instruction to meet the needs of all students.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Instructed students in academic subjects such as math, science, language arts, social studies, and history.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Encouraged critical thinking skills and problem-solving strategies among students.
Implemented behavior management strategies to maintain classroom discipline.
Assessed student performance through tests, quizzes and other assessments.
Remained calm and patient in student interactions to support individual growth and development.
Prepared and graded subject tests for students.
Used videos, lectures and moderated discussions to engage students during class.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Tested students' comprehension of subject matter through quizzes, tests and projects.
Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
Accounting Clerk-Costing and inventory
General Milling Corporation(TCS)
Philippines, Lapu Lapu City
02.2011 - 02.2012
Maintained accurate financial records and reconciled discrepancies in accounts.
Utilized inventory management software to track stock movements and data entries.
Conducted regular physical inventories to verify accuracy of computer-generated information.
Maintained accurate records of all products received, stored, shipped and returned.
Verified accuracy of incoming and outgoing inventory records.
Scheduled periodic audits of physical inventories against system balances.
Created and maintained detailed reports on inventory levels, cost and adjustments.
Ensured proper labeling of items in the warehouse for easy identification.
Coordinated receipt of incoming materials and verified accuracy of items received.
Entered information into system to update status reports.
Participated in physical inventory counts to keep information accurate and current.
Conducted regular inventory audits to maintain accuracy.
Ensured compliance with industry regulations and standards regarding inventory management.
Coordinated logistics for inventory movement between locations.
Led physical counts and reconciled discrepancies to maintain accurate inventory records.
Bookkeeper
Rhine Marketing Corporation
Philippines, Cebu City
02.2010 - 08.2010
Processed payroll for employees, ensuring timely and accurate payments.
Maintained organized financial records in compliance with company policies.
Processed accounts payable and receivable transactions.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Reviewed purchase documents and company receipts for reconciliation with statements.
Verified accuracy of vendor invoices against purchase orders prior to payment processing.
Analyzed financial transactions, assigning to specific accounts.
Developed internal control procedures to ensure accurate recordkeeping.
Performed account analysis as required by management.
Reconciled vendor statements to assist in monthly closings.
Defined bookkeeping policies and procedures by developing system to account for financial transactions.
Reviewed employee expense reports for compliance with company policies.
Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts.
Handled sensitive financial information with confidentiality and integrity.
Matched orders with invoices and recorded required information.
Evaluate the petty cash fund expenses of the designated ten branches.
Community Service Volunteer
Enfants Du Mekong
Cebu City Philippines, Philippines
06.2005 - 03.2009
Engaged with community members to understand their needs and challenges.
Volunteered at soup kitchens during holidays, assisting with meal preparation and distribution.
Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
Supported disaster relief efforts, providing immediate assistance and long-term recovery support to affected communities.
Education
Bachelor of Science - BSBA_Management Accounting
Cebu Institute of Technology University
Cebu City Philippines
03-2009
DPE - Diploma For Professional EDucator
Cebu Normal University
Cebu City Philippines
High School Diploma -
Don Vicente Rama Memorial National HS
Cebu City Philippines
Skills
Inspired engaging community Service
Data analysis
Report generation
Policy development
Insurance coordination
Proficient in Microsoft Word and PowerPoint
Microsoft Excel proficiency
Active listening
Knowledgeable in systems used for adjudication, such as WGS and automation
Business Analyst at Carelon Global Solutions: Summitworks Technologies and UST GLOBALBusiness Analyst at Carelon Global Solutions: Summitworks Technologies and UST GLOBAL
Quality Assurance engineer |Test Specialist at Carelon Global Solutions | IBMQuality Assurance engineer |Test Specialist at Carelon Global Solutions | IBM