Anastacia Murphy
Belmont,AUK
Summary
Customer-savvy bartender accustomed to demanding work with little downtime. Dedicated and reliable team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Willingness to take on added responsibilities to meet team goals. Hardworking and upbeat hospitality worker that excels in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Sales Agent
Harcourts Titanium
05.2021 - 02.2022
- Communicated with clients to understand property needs and preferences.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
Bartender /Duty Manager
Karp Holdings
12.2019 - 07.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Wildland Firefighter
Los Angeles County Fire Department
04.2017 - 07.2019
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Established water supplies, connected hoses, and directed water onto fires.
- Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Education
Certificate III - National Certificate in Real Estate Sales
Unitec
Mt Albert, Auckland NZ12.2020
Associate of Arts - Business Administration
Chaffey College
Rancho Cucamonga, California USA09.2015
Skills
- Adaptability and Flexibility
- Social Media Digital Marketing
- Closings Coordination
- Liquor, Beer and Wine Knowledge
- Handling Difficult Customers
- Responsible Alcohol Service
- Teamwork and Professionalism
- Outstanding Customer Service
- Understanding Customer Needs
- Building Customer Trust and Loyalty
Certification
LCQ (Liquor Controller Qualification)
Napier, NZ
November 2019
Duty Managers Certificate
Auckland, NZ
June 2020
Interests
- Gym
- Church
- Design
- Sports
- Volunteering
Timeline
Real Estate Sales Agent
Harcourts Titanium
05.2021 - 02.2022
Bartender /Duty Manager
Karp Holdings
12.2019 - 07.2020
Wildland Firefighter
Los Angeles County Fire Department
04.2017 - 07.2019
Certificate III - National Certificate in Real Estate Sales
Unitec
Associate of Arts - Business Administration
Chaffey College
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