Anave Faamoana
Auckland,AUK
Summary
Offering excellent interpersonal skills and strong ability to learn quickly in banking environment. Brings readiness to acquire essential banking procedures and financial transaction handling, contributing to seamless customer experience. Ready to use and develop communication and problem-solving abilities in [Desired Position] role.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
1
1
year of professional experience
Work History
Bank Teller
Bank Of South Pacific
10.2023 - 05.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
Education
Professional Diploma in Business Management - Accounting And Finance
University of South Pacific
Alafua, Apia Samoa08-2023
High School Diploma -
LDS Church College Pesega
Apia, Samoa11-2021
Skills
- Money handling
- Attention to detail
- Professionalism and courtesy
- Deposit and withdrawal management
- Cash counting
- Data entry efficiency
- Decision-making
- Customer needs assessment
- Account updating
- Financial transactions
- Signature verification
- Money transfer systems
- Time management
- Strong work ethic
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully trained 1 new tellers over a 1 month time period.
- Achieved 2 Certificates by completing Moneygram Tasks with accuracy and efficiency.
Languages
English
Full Professional
Interests
- Graphic Design
- Participating in cultural exchange programs and homestays
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy helping others and giving back to the community
- Music
- Watching Movies and TV Shows
- Baking
Timeline
Bank Teller
Bank Of South Pacific
10.2023 - 05.2024
Professional Diploma in Business Management - Accounting And Finance
University of South Pacific
High School Diploma -
LDS Church College Pesega
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