Summary
Overview
Work History
Education
Skills
Work Availability
Driver Licence Qualification
Timeline
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Anchal Phutela

Anchal Phutela

Driver
Wellington,New Zealand

Summary

Reliable driver talented in promoting customer satisfaction through safe and timely transportation. Communicates with dispatch personnel and customers to report delays and mage expectations. Experienced in giving passengers safe, reliable transport. Careful to follow rules governing vehicle operations, speed and maintenance. History exceeding passenger expectations with service quality and speed. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Uber Driver

Self Employes
Wellington, New Zealand
03.2022 - Current
  • Guaranteed vehicle safety by regularly checking engine, oil and tyres.
  • Maximised customer comfort by maintaining interior cleanliness of vehicle.
  • Harnessed local area knowledge to identify most efficient route options.
  • Consistently met zero accident goal by obeying posted speed limits and all other traffic regulations.
  • Updated corporate customers on arrival time and traffic conditions to support planning.
  • Cared for customer safety by dropping off at secure locations.
  • Delivered outstanding customer experiences with friendly and professional approach.
  • Delivered mobility assistance for passengers with disability.
  • Transported multiple passengers per shift efficiently and safely.

Fibre Optic Technician

Sukhjinder Singh
Wellington, New Zealand
05.2018 - 02.2022
  • Selected cable management structures such as racks, J-hooks and splitters to support new installations.
  • Drove company vehicles responsibly to best maintain company image and uphold safety compliance.
  • Responded quickly to customer complaints, providing positive solutions to maintain satisfaction.
  • Offered customers product and service options to best meet their needs, increasing sales.
  • Configured Customer Premises Equipment to deliver faultless connectivity and performance.
  • Connected, disconnected and relocated cables for high-functioning telecom provisions.
  • Fitted cable structures securely according to telephone poles and underground duct networks.
  • Communicated complex technical concepts to non-technical consumers clearly and concisely for improved understanding.
  • Educated customers on device and system operation and features to maximise use.

Courier Delivery Driver

DHL Express
Auckland, New Zealand
10.2014 - 11.2015
  • Received and recorded cash and card payments for delivered items.
  • Provided special care in delivering fragile and hazardous products.
  • Recorded required delivery documentation to maintain high levels of service efficiency.
  • Responded to and resolved delivery-related complaints and concerns.
  • Checked stock met customer requirements before delivery.
  • Worked efficiently with focus to improve average delivery times.
  • Maintained delivery vehicle clean and in safe operating condition.
  • Maintained legal digital tachograph to record driving activity.
  • Maintained log of all deliveries and related information for reference and confirmation.
  • Manually loaded and unloaded heavy parcels, safely lifting heavy objects.

Education

Bachelor of Computer Science - IT

Lovely Professional University
India
02.2007 - /2012

Level 7 - IT

New Zealand School of Education
Auckland
08.2014 - 06.2015

Skills

  • Customer service
  • Clean driving record
  • Sense of direction
  • Transportation rules and policies
  • Fare calculation
  • Professional manner
  • Road safety
  • Cash handling
  • Safety regulations
  • Map reading
  • Road regulations knowledge
  • Airport transfers
  • Flexible worker
  • Minibus driving
  • Passenger assistance
  • Excellent timekeeping

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Driver Licence Qualification

Class 4 Full licence

P Endorsement 

Small Passenger Service Certificate 

Timeline

Uber Driver

Self Employes
03.2022 - Current

Fibre Optic Technician

Sukhjinder Singh
05.2018 - 02.2022

Courier Delivery Driver

DHL Express
10.2014 - 11.2015

Level 7 - IT

New Zealand School of Education
08.2014 - 06.2015

Bachelor of Computer Science - IT

Lovely Professional University
02.2007 - /2012

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