Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Barbosa Da Silva

Christchurch,CAN

Summary

Dynamic Business Manager with a proven track record at OMG Specialty Foods, enhancing operational efficiency and team productivity. Excelled in customer relationship management and operations management, significantly improving delivery processes and fostering a positive work environment. Skilled in employee leadership, adept at driving results and exceeding expectations. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quick learning with excellent multi-tasking skills and new technology. Commended for innovation and creative problem-solving to address business challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Business Manager

Omg Specialty Foods
04.2021 - 05.2023
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Oversaw and improved deliveries through proactive coordination of daily operations.

Shop Assistant

OMG Baked Goodness, 2015
03.2019 - 04.2020
  • Completed daily tasks accurately and on time to support shop needs.
  • Organized shelves to remove slow-moving items and add new merchandise.
  • Collected payment by cash, debit or credit card to process transactions.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Education

Certificate in Foundation Skills - Career And Technical Education

Ara Institute of Canterbury
Christchurch, NZ
09.2024

Certificate II - English-as-a-Second-Language Education

Eastern Institute of Technology
Napier, NZ
06.2019

Certificate III - French Language

Alliance Française
Belgium
06.2011

Skills

  • Customer Service
  • Project Management
  • Employee Management
  • Customer Relationship Management

Languages

English
Full Professional
French
Professional Working
Portuguese
Native or Bilingual

Timeline

Business Manager

Omg Specialty Foods
04.2021 - 05.2023

Shop Assistant

OMG Baked Goodness, 2015
03.2019 - 04.2020

Certificate in Foundation Skills - Career And Technical Education

Ara Institute of Canterbury

Certificate II - English-as-a-Second-Language Education

Eastern Institute of Technology

Certificate III - French Language

Alliance Française
Andrea Barbosa Da Silva