ANDREA BOIELLE
Tauranga
Summary
Hardworking, reliable, dedicated team memeber focused on completing work efficently with and attention to detail who constantly strives for perfection. Motivated to learn, grow and upskill.
Overview
21
21
years of professional experience
Work History
Merchandiser
B!G
03.2025 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Professional Dog Groomer
Pets By Design
10.2016 - 03.2025
- Shampooed, trimmed, and groomed animals' coats for optimal health and appearance
- Discussed animal welfare concerns and goals with animal owners and medical caregivers
- Inspected animals regularly to identify injuries and diseases in need of care
- Collaborated with owners to define service needs and recommend optimal choices
- Worked unsupervised and at times managed and ran the salon for up to 4 weeks at a time while boss was on holiday
- Interacted with customers, providing information and top-notch customer service
- Helped maintain clean, orderly work environment
- Shelved and stocked animal products
- Handled cash and credit transactions expertly, giving correct change and processing orders
- Maintained knowledge of current promotions and offers
- Explained basic product features and promotions to customers
- Resolved customer issues effectively
- Calculated sales prices and total purchases, and processed cash or credit transactions
- Answered inbound calls to greet and assist customers with various needs and questions
- Communicated with clients over various platforms such as phone, email, web portal and chat
Professional Dog Bather / Walker / Doggy Daycare Assistant
ShowDogs
11.2013 - 04.2015
- Observed animal behavior to proactively spot any concerns, including medical emergencies
- Clipped animal's nails, cleaned teeth, and checked ears to deliver comprehensive service
- Organized smooth schedules with up to 25 grooming appointments per day
- Collaborated with owners to define service needs and recommend optimal choices
- Restrained agile, strong, and active animals to prevent harm to animals or staff
- Shampooed, trimmed, and groomed animals' coats for optimal health and appearance
- Disinfected cages, pens, to maintain clean, sanitary environment
- Organized and disinfected animal living and exercise areas to minimize the risk of infection
- Restocked supplies throughout the facility to keep the team efficient and ready for any animal need
- Inspected animals regularly to identify injuries and diseases in need of care
- Groomed and washed animals, including brushing and trimming coats, cutting nails and keeping ears clean
- Walking and providing other physical stimulus to provide a fun and healthy experience for daycare dogs
- Managed incoming and outgoing mail and deliveries to support efficient office operations
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance
- Answered telephone calls to provide information, take messages and set up appointments
Cashier
Woolworths
01.2005 - 01.2007
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Adhered to all cash handling policies and procedures
- Processed cash register transactions by inputting product costs and giving back change
- Collected payment for customer purchases
- Assisted customers with locating items, answering questions and providing direction
- Bagged and packaged customer orders and purchases
- Greeted all customers and provided prompt and friendly service
- Returned non-purchased products to shelves and performed general merchandising functions
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Closed Store
- Training of new staff
Cashier / burger maker
Burger King
01.2004 - 01.2005
- Worked on front counter and drive thru
- Worked efficiently as part of a team to ensure fast service during busy times
- Processed cash register transactions by inputting product costs and giving back change
- Adhered to all cash handling policies and procedures
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Solved complaints by customers and issued credits for returned merchandise
- Answered questions regarding food products
- Collected payment for customer purchases
- Greeted all customers and provided prompt and friendly service
- Upselling
- Broke down, cleaned, and sanitized work stations before meal service
- Replenished food items to keep adequate stocks for food preparation demands
- Stored food in full compliance with food safety policies and procedures
- Served food to customers, maintained guest satisfaction, and addressed customers' needs
- Portioned out food for dine-in or take-out orders, minimizing food waste and consistently controlling amounts to maintain budgets
- Prepped and cut vegetables and meat for use
- Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient
- Minimized the spoilage of prepared foods by properly storing items in designated containers
- Cleaned workstations, storage areas, and kitchen equipment regularly to minimize contamination and illness risks
Education
National Certiicate in Animal Care level 2 -
Bay of Plenty Polytechnic / Toi Ohomai
NCEA level 1,2,3 -
Mount Maunganui College
National Certiicate in Veterinary Nursing Level 5 -
Bay of plenty Polytechnic / Toi Ohomai
12.2012
Skills
- Groom animals
- Shelter cleaning
- Set appointments
- Manage schedules
- Maintain equipment
- Teamwork
- Collaboration
- Prioritization
- Organization
- Transaction processing
- Cash handling
- Conflict resolution
Full NZ drivers licence
manual and automatic
Timeline
Merchandiser
B!G
03.2025 - Current
Professional Dog Groomer
Pets By Design
10.2016 - 03.2025
Professional Dog Bather / Walker / Doggy Daycare Assistant
ShowDogs
11.2013 - 04.2015
Cashier
Woolworths
01.2005 - 01.2007
Cashier / burger maker
Burger King
01.2004 - 01.2005
NCEA level 1,2,3 -
Mount Maunganui College
National Certiicate in Veterinary Nursing Level 5 -
Bay of plenty Polytechnic / Toi Ohomai
National Certiicate in Animal Care level 2 -
Bay of Plenty Polytechnic / Toi Ohomai
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