Andrea Mackle
Summary
I am an Emergency Medical Technician currently employed with St John. I undertake to deliver a high standard of patient care with respect, dignity and empathy. I have the ability to work within a team, leading a team or independently and always to a high standard. I am seeking a new opportunity to use my current skills, aquire new skills and engage with new people in a purposeful manner. I am passionate about contributing positively to my work environment making it fun and meaningful.
Overview
25
25
years of professional experience
Work History
Emergency Medical Technician
St John
01.2021 - Current
- Provide immediate emergency care to patients in critical situations.
- Operate advanced medical equipment to monitor patient vitals during transport.
- Collaborate with healthcare teams to ensure seamless patient handoffs at medical facilities.
- Trained and mentored junior EMTs on best practices and protocols.
- Conduct thorough assessments of patients to determine appropriate treatment plans.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Chiropractic Assistant
Morse Chiropractic Centre
01.2006 - 10.2019
- Reception duties to greet patients via phone and in person. Scheduling and following-up communications to enhance office efficiency.
- Managed accurate data entry and compliance with privacy regulations.
- Supported chiropractic procedures by preparing treatment rooms and maintaining necessary equipment.
- Maintained existing and historical files, introducing new computer systems to the running of the office
- Undertook basic advice on exercise aids and health supplements held on premises
Receptionist, Family Law Secretary
Dalziel Strauss
01.2001 - 01.2006
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained an organized filing system for client records, improving retrieval efficiency and data accuracy.
- Led initiatives to enhance reception area presentation, creating a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
National Diploma - Ambulance- Emergency Medical Technician
Driving course - clean Drivers Full Licence
St John
Skills
- Extensive experience in people-focused roles
- Polite with strong inter-personal skills and the ability to relate comfortably with people of all backgrounds and ages, always treating them with a smile and respect
- Well organized, with the ability to prioritise workloads to meet deadlines and goals with a strong will to succeed Flexible with rostered work times to maintain a safe and compliant work place
- Conscientious and motivated with the confidence to adapt quickly in demanding or unfamiliar roles with an ability to research and learn new procedures easily in a calm manner
- Committed to the South Canterbury region and the people whom live here with a sound local knowledge of the area, enjoying sharing this knowledge with others
- I have a willingness to undertake any training that the job requires to ensure that my skills and knowledge are always up to date
- Discretion and privacy assured at all times in all situations An awareness of security and privacy procedures and the reasons for them
Timeline
Emergency Medical Technician
St John
01.2021 - Current
Chiropractic Assistant
Morse Chiropractic Centre
01.2006 - 10.2019
Receptionist, Family Law Secretary
Dalziel Strauss
01.2001 - 01.2006
National Diploma - Ambulance- Emergency Medical Technician
Driving course - clean Drivers Full Licence
St John
RELEVANT SKILLS & EXPERIENCE
- 16 years experience with St John – participating in all training opportunities to further my skills and knowledge, working with a variety of skill levels on road, at events and as a patient transfer officer.
- I am a team player and work to achieve a high level of patient care at all times.
- I listen openly to ideas, embrace changes and welcome feedback on performance.
- I embrace an “I can and will do” attitude. I am a lateral and creative thinker with experience in problem solving and ability to assess situations and put strategies in place to achieve workable results.
- I am aware of the individual and community needs of people from diverse cultural and economic backgrounds and small communities both urban and rural
- Clean Class 1 Drivers Licence with experience of driving varied vehicles in various situations.
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