ANDREA POLLARD
Customer Service/ Community Services
Private ,New Zealand
Summary
I have worked in multiple industries, aquatic, sales, health and hospitality. I enjoy some volunteer work the arts and advocating for human and animal rights. I really enjoy bringing a team together, sharing skills knowledge and seeing co workers feel empowered with knowledge and new skills in the workplace. I have worked since I was s teenager over 10 years now.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Lifeguard
Caroline Bay Aquatic Centre
07.2022 - Current
- Oversaw maintenance tasks such as cleaning pool decks or adjusting chlorine levels to provide a safe and comfortable swimming environment for all guests.
- Increased guest satisfaction by addressing concerns promptly and professionally, demonstrating exceptional customer service skills.
- Mentored junior lifeguards in proper rescue techniques and workplace performance of tasks and behaviour. Ensuring consistent high-quality performance across the team.
Apple Picker
Waipopo Orchards
Sales Assistant
House of Beds
06.2020 - 08.2021
Support Worker
St John of God Hauroa Trust
02.2019 - 05.2020
Relieving Teaching Assistant
Best Start
07.2016 - 08.2018
Education
Level 3 NCEA - Equine Skills Course
Hagley Community college
Christchurch01.2020
Skills
- Weather Tolerance
- Environmental awareness
- First Aid Training
- Time Management
- Adaptability
- Staff Supervision
- Self Motivation
- Team building
- Customer Support
- Multitasking Abilities
- Organizational Skills
- Goal Setting
- Problem-solving abilities
- Excellent Communication
- Flexible Schedule
- Written Communication
- Equipment Operation
- Analytical Thinking
- Reliability
- Team Collaboration
- Professionalism
- Attention to Detail
- Active Listening
- Decision-Making
Accomplishments
- NCEA LEVEL THREE
- Equine Skills Certified Level 3
- Foreign language knowledge
Personalreferees
- Wally D or B from CBAY
- Patricia Prestney, 0211454761, pjprestney@hotmail.co.nz, M.A.S.H Temuka centre After school programme (manager)
- Tiffany, (03) 354 1435, Specsavers Optometrists
- Penny Sellers, 021326923, Harpers Restaurant
- Wendy Mitu, 0277653126, co-worker best start
Hobbies and Interests
I enjoy swimming, hockey, walking long distances, dancing, having a good laugh, cooking, baking, photography, playing piano/keyboard, listening to music.
Certification
Equine skills
NCEA 1-3
Fire warden trained
PLPC CERTIFIED
Languages
Italian
Elementary
Spanish
Elementary
Timeline
Senior Lifeguard
Caroline Bay Aquatic Centre
07.2022 - Current
Sales Assistant
House of Beds
06.2020 - 08.2021
Support Worker
St John of God Hauroa Trust
02.2019 - 05.2020
Relieving Teaching Assistant
Best Start
07.2016 - 08.2018
Apple Picker
Waipopo Orchards
Level 3 NCEA - Equine Skills Course
Hagley Community college
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