Andreea Morosanu

• Assessed customer hair texture, treatment history and desired outcome to determine services required.
• Introduced salon to alternative hair therapies involving natural products to bring in new clients.
• Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Completed wet styling, thermal styling, permanent waving and hair relaxing services.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
• Trimmed, cut and shaped hair and hairpieces based on customer preference.
• Monitored current trends to understand fashions and better serve customer needs.
• Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
• Kept detailed records of customer information and services provided to increase return customers by Number.
• Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Styled hair for large events such as annual fashion shows and special hair expos.
• Processed payments, entering sales in register for prompt customer service.

• Prepared clients for hair cuts and styles with soothing shampoo work.
• Completed basic styles for regular customers by using strong blow-drying and curling abilities.
• Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.

+ Edit or add your own

• Answered telephone calls to provide information and schedule new appointments.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Helped customers select styles for special events such as prom and formal dances.
• Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
• Sanitized and organized station and tools by Action and Action.
• Consistently received positive performance reviews from guests.
• Answered phone calls and emails to schedule client appointments.
• Styled hair for large events such as annual fashion shows and special hair expos.