Andrene Keefe
Hastings
Summary
Resourceful professional with strong problem-solving abilities and effective communication skills. Committed to supporting team success and achieving organizational goals. Quickly adapts to new challenges while building strong relationships with clients and colleagues. Passionate about continuous learning and applying knowledge to drive positive results.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Chairman of the Board
DTS HB Trust
Napier
02.2023 - 04.2025
- Negotiated effectively with external parties regarding policy changes or strategic initiatives proposed by the Board.
- Assessed risks associated with potential decisions before presenting them to the board for consideration.
- Engaged with current affairs affecting the industry sector, informing decision-making at board level.
- Ensured that all decisions made by the board followed legal requirements and regulations.
- Directed, planned, or implemented policies, objectives, or activities of organizations or businesses for continuing operations, to maximize returns on investments, or to increase productivity.
- Developed and implemented strategies that ensured efficient and effective board meeting operations.
- Successfully coordinated and chaired meetings, ensuring all relevant stakeholders were represented.
- Demonstrated strong leadership abilities while chairing meetings, successfully managing discussion topics and delegates.
- Created an environment conducive to positive debate whilst maintaining control over proceedings throughout meetings.
- Supported individual board members and teams during meetings.
- Monitored progress against agreed objectives, providing feedback on performance where necessary.
- Identified areas for improvement within existing policies or procedures and presented recommendations accordingly.
- Applied problem-solving techniques to resolve conflicts or disagreements among board members.
- Encouraged open dialogue amongst board members during meetings, promoting collaborative decision making processes.
- Exhibited excellent interpersonal skills when interacting with stakeholders both inside and outside the organisation.
- Managed time efficiently in order to ensure that all points on the agenda were discussed thoroughly without exceeding allotted timescales.
- Maintained a high level of organisation in the preparation for each meeting, including creating agendas and taking minutes.
- Utilised excellent communication skills to effectively facilitate discussions between board members.
- Adapted quickly to changing circumstances or priorities in order to maintain momentum towards achieving goals set out by the Board.
- Conferred with board members, organization officials and staff members to discuss issues, coordinate activities, and resolve problems.
- Coordinated board meetings, liaising with members to facilitate critical decision-making.
- Interpreted and enforced policies and regulations to maintain alignment with corporate objectives.
- Directed human resources activities, including approval of human resource plans and activities, selection of directors, and other high-level staff and establishment and organization of major departments.
- Interpreted and enforced policies and regulations to maintain alignment with corporate objectives.
Sole Owner
Tahch Enterprises
Hastings
02.2019 - 04.2025
- Created and implemented innovative marketing strategies across traditional and digital media platforms to enhance brand visibility.
- Cultivated strong customer relations through proactive communication, consistently exceeding client expectations.
- Provided therapeutic massage treatments for clients with pathologies focusing on problem areas using various massage techniques to alleviate clients' chronic pain.
- Conferred with clients about medical histories and problems with stress or pain to determine how massage will be most beneficial.
- Conducted client assessments to determine needs, goals and preferences for massage treatments.
- Assessed clients soft tissues condition, joint quality, and function, muscle strength and range of motion.
- Developed individualised treatment plans based on consultation with clients.
- Modified treatments according to age, physical condition, special needs or objectives of each client.
- Demonstrated knowledge of anatomy and physiology in order to provide an effective treatment plan.
- Communicated effectively with clients to ensure comfort, safety, and satisfaction throughout the massage session, adjusting techniques or pressure as needed.
- Educated clients on massage benefits, proper body mechanics and self-care.
- Demonstrated and recommended self-care practices to improve overall wellness of client.
- Monitored progress of clients to ensure optimal results from massage treatments.
- Created aromatherapy blends suited to clients individual needs.
- Educated clients on the created synergistic blend and why it is beneficial.
- Built strong relationships with clients through excellent customer service skills.
- Oversaw appointment scheduling system to ensure efficient client bookings.
- Adhered to all safety procedures and applicable laws governing the practices of massage therapy.
- Ensured client confidentiality in accordance to the Privacy Act, 2020.
- Prepared detailed financial statements for tax purposes and invoices.
- Demonstrated excellent time management skills by meeting tight deadlines without compromising on quality of work.
- Initiated problem solving abilities when issues with clients and suppliers arise.
- Identified new opportunities for growth, expansion, and diversification.
- Attended education courses related to massage therapy techniques, energy modalities and industry trends.
- Identified new opportunities for growth, expansion, and diversification.
Quality Control Officer
Tegel
Taranaki
05.2021 - 04.2022
- Verified that all products produced by the company met quality standards.
- Inspected products for quality compliance and adherence to safety standards.
- Conducted inspections of raw materials, components and finished products to ensure compliance with established quality control procedures.
- Inspected raw materials to ensure compliance.
- Collaborated with production teams to resolve quality-related issues, enhancing product reliability.
- Identified quality problems and recommended actionable solutions to improve overall product standards.
- Investigated customer complaints regarding product quality, implementing corrective action plans to prevent recurrence.
- Inspected returned goods for damage before performing repairs and replacements as per warranty policies.
- Documented inspection results and maintained accurate quality control records.
- Recorded all inspections, documenting test results and corrective actions implemented.
- Participated in team meetings to discuss quality initiatives and improvements.
- Developed checklists for consistency in product evaluation and reporting.
- Investigated questionable test results for accuracy.
Inventory Manager
Tegel
Taranaki
04.2021 - 04.2022
- Managed inventory levels to ensure accurate stock availability across all locations.
- Coordinated stock replenishment processes to optimize supply chain efficiency and reduce shortages.
- Implemented inventory tracking systems for real-time data access and improved accuracy.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Reviewed inventory stocking levels and coordinated returns or transfers of excess inventory to optimize stock management.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Investigated causes of discrepancies between physical counts and computer records; implemented corrective actions.
- Analyzed processes and identified improvement areas, enhancing efficiency in inventory management.
- Ensured product quality and safety standards were met throughout the inventory process.
- Developed and executed inventory reduction strategies, improving operational efficiency.
- Ensured compliance with industry regulations and standards related to inventory management and storage.
- Monitored and reported on key inventory performance indicators to senior management regularly.
- Oversaw the implementation of automated inventory management tools to enhance operational productivity.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Consistently met company and department objectives within budget and time constraints.
Health and Safety Officer
Tegel
Taranaki
03.2021 - 04.2022
- Obtained Certified First Aid certification through a comprehensive training program.
- Demonstrated exercises to promote greater self-care and awareness.
- Recorded and reported all employee health concerns.
- Conducted safety audits to identify hazards and improve workplace conditions.
- Investigated incidents to determine root causes and recommend preventive measures.
- Collaborated with management to enhance and implement safety policies and procedures.
- Maintained accurate records of safety inspections, training sessions, and incidents reported.
- Ensured that all workers are aware of their responsibilities for health and safety at work.
- Investigated accidents, injuries, or illnesses to determine causes and preventive measures.
- Prepared reports documenting incidents, findings, corrective actions taken.
- Assessed risk management practices against established standards.
- Conducted safety inspections of work areas to identify and eliminate potential hazards.
- Responded quickly to any reported health and safety concerns in the workplace.
- Monitored the implementation of health and safety standards in the workplace.
- Advised managers on developing effective methods for preventing workplace injuries.
- Analyzed incident investigation data to identify trends and recommend corrective actions.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Analyzed incident data to identify trends in injuries, illnesses and accidents.
- Record incident reports that occur on the Evening shift and follow up the next evening.
- Remove employee from their disposition and escort them safely to First Aid room. Alert Team Leader.
- Evaluated employee health conditions and reported findings to Team Leader.
- Join weekly team leader meetings to update management of health statistics, recommendations and concerns.
Education
Diploma of Acupressure -
Udemy
11-2020
Diploma of Remedial Therapy -
Eastern Institute of Technology
Taradale, Hawke's Bay11-2019
Diploma of Health & Wellness -
Eastern Institute of Technology
Taradale, Hawke's Bay11-2018
Diploma of Advanced Business Studies -
Eastern Institute of Technology
Taradale, Hawkes Bay11-2017
Skills
- Board Governance
- Board Development
- Board Reporting
- Leadership
- Organizational Development
- Strategic development
- Analytical thinking
- Team collaboration
- Delegation
- Effective communication
- Computer literacy
- Active Listening
- Adaptability
- Problem-solving
- Business strategy
- Customer management
- Organizational skills
- Management
- Corporate governance
- Performance evaluation
- Resource allocation
- Compliance oversight
- Risk management
Certification
Diploma of Advanced Business Studies.
Timeline
Chairman of the Board
DTS HB Trust
02.2023 - 04.2025
Quality Control Officer
Tegel
05.2021 - 04.2022
Inventory Manager
Tegel
04.2021 - 04.2022
Health and Safety Officer
Tegel
03.2021 - 04.2022
Sole Owner
Tahch Enterprises
02.2019 - 04.2025
Diploma of Acupressure -
Udemy
Diploma of Remedial Therapy -
Eastern Institute of Technology
Diploma of Health & Wellness -
Eastern Institute of Technology
Diploma of Advanced Business Studies -
Eastern Institute of Technology