Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Henneh

Auckland,Mt Roskill

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

BOH Supervisor

Jd Sports Fashion
01.2023 - Current
  • Followed operational procedures and enforced product standards, quality and consistency.
  • Ensure the shop floor is maintained through displays, zoning and KPIs at a high standard to support customer satisfaction
  • Accepted stock and entered appropriate coding into company tracking system.
  • Re-ticketed marked down items, maintained damaged and faulty item log and oversaw spot checks for quality consistency.
  • Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
  • Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Planned and executed promotions and special sales in close collaboration with the management team
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Shift Supervisor

Restaurant Brands NZ
01.2020 - 03.2024
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Education

No Degree - Business And Marketing

Auckland University of Technology
10.2022

No Degree -

Mt Albert Grammar School
12.2021

Skills

  • Communication
  • Overseeing Employees
  • Product Management and Branding
  • Customer Relationship Management
  • Manage Profitability
  • Job Assignments
  • Supplier Relations
  • Staff Management
  • Managing Cash Register
  • Financial Management
  • Customer Service
  • Employee Coaching and Motivation

Timeline

BOH Supervisor

Jd Sports Fashion
01.2023 - Current

Shift Supervisor

Restaurant Brands NZ
01.2020 - 03.2024

No Degree - Business And Marketing

Auckland University of Technology

No Degree -

Mt Albert Grammar School
Andrew Henneh