Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement. Thrives in a dynamic autonomous team based environment where results are rewarded and continuous learning and professional development are valued.
Overview
22
22
years of professional experience
Work History
Administrator
NZSIP Ltd
03.2018 - Current
Company Overview: NZSIP Ltd Is a manufacturer of highly insulated panels used in residential housing which link together to form the walls, roof and floor (the 'Building Envelope') of future proof, energy efficient new houses This role is primarily to coordinate the day the day running of the factory along with the Factory Manager and answering any enquiries via the website, 0800 number and face at the Cromwell factory. There are a variety of duties within this role from liaising with clients in regards to the timing, production and delivery of their panels, ordering stock, maintaining all records relating to each project, invoicing, Health and Safety and incoming and outgoing goods
Client liaison regarding delivery, materials, after care follow up
Supply Chain
Inventory management
Updating and maintaining all project documents
Updating and maintaining the company Product Quality Plan
Maintaining record keeping
Responding to all enquiries via phone and email in a timely manner
Sending out technical data to architects, engineers and builders
Ordering stock
Fortnightly payroll
Inputting invoices into Xero
Updating and maintaining employee contracts
Performing monthly stocktake
Sending samples to clients
Sending materials to building sites when required
Logistics coordination between transport company and client
Maintaining Health and Safety requirements in the factory
Attending and taking minutes at the monthly Health and Safety meetings and circulate to management
Maintaining all records relating to each project both physically and digitally
Gather and submit all information for BRANZ
Booking training courses for staff
Maintaining relationships with suppliers both in New Zealand and overseas
Printing and distributing panel plans to the factory floor
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Evaluated current operational practices and suggested improvement strategies.
Maintained accurate records related to financial transactions or personnel information ensuring confidentiality at all times.
Buying Administration Assistant - Midas Shoes
Munro Footwear Group
01.2017 - 01.2018
Company Overview: Munro Footwear Group an iconic Australian, multi-entity footwear retailer, synonymous with uncompromising quality and exceptional customer service.
They are dedicated to being one of the best fashion footwear retailers in the country, focusing on a continual commitment to its people and its products
The key focus of this position is to assist the buyers in all aspects of the business by providing administrative support
Tasks are split across administration, planning, stock management for 13 Midas boutiques and 27 Midas concession stands in David Jones department stores nationwide, project management of Midas shoe care range and overseeing all European orders
Munro Footwear Group an iconic Australian, multi-entity footwear retailer, synonymous with uncompromising quality and exceptional customer service
They are dedicated to being one of the best fashion footwear retailers in the country, focusing on a continual commitment to its people and its products
Project managing a private label shoe care range from inception through to store delivery
Assist and support buying team on a variety of administrative and clerical functions
Request and track quotations from overseas and local suppliers
Provide buyers with all costings for review
Request, coordinate and track all samples to ensure they will arrive on time for approval to maintain the delivery times
Communicate with suppliers on sample approvals or actions required to achieve approval
Generation/placement and allocation of orders
Checking shipping reports
Registration and maintenance of products
Entering purchase orders with local and overseas suppliers
Working with seasonal and clearance stock reports to update pricing
Allocating stock across all stores
Managing stock levels across all stores to maximise sales
Making recommendations to the buying team
Working with marketing team and graphic designer
Coordinate and take part in seasonal product night
Coordinate and take part in shoe care training across all stores
Answer all store enquires in a timely fashion
Answer all enquiries from local and overseas suppliers in a timely fashion
Work with the warehouse team on stock management
Product Assistant - Naturalizer Australia
RSH Australia (now known as Novo Footwear Group)
12.2013 - 12.2016
Company Overview: RSH Australia was an arm of RSH Singapore, an exclusive retail operator for several fashion brands names hailing from Europe, America and other regions
The RSH signature is to create world-class retail concepts through popular and renowned franchises to deliver the latest trends in casual wear, fast fashion, evening and business wear, watches and accessories
Naturalizer Australia, Novo Shoes, and Ipanema thongs were all managed by RSH Australia
The key focus of this position is to assist the Brand Manager in all aspects of the business by providing administrative support
Tasks are split across, sales support, administration, marketing for wholesale customers and Naturalizer retail stores including the online store
RSH Australia was an arm of RSH Singapore, an exclusive retail operator for several fashion brands names hailing from Europe, America and other regions
The RSH signature is to create world-class retail concepts through popular and renowned franchises to deliver the latest trends in casual wear, fast fashion, evening and business wear, watches and accessories
Naturalizer Australia, Novo Shoes, and Ipanema thongs were all managed by RSH Australia
Generation/placement and allocation of orders
Checking shipping reports
Registration and maintenance of product
Entering purchase orders
Co-ordination and maintenance of sales tools of trade, catalogues and samples
Support Sales team with flyers, brand images and ensure guidance on correct use of brand collateral
Seasonal and clearance stock reports
Coordinate GWP flyers and local advertisements for independent accounts
Update w/s team with key information
Collating major customers sell throughs and make recommendations for stock
Support w/s team with process & general integration associated with the computer system
Support Merchandise team with all admin requirements
Support Marketing and PR activities
Timetable for social media plan
Create marketing briefs in line with brand guidelines
Competitor analysis
Be proactive in involvement to sales strategies and introduction of new brand categories and go to market campaigns
Assist all customers in use of brand creative and ensure they are within guidelines
Key support to major customers buying teams, build strong relationship
Monitoring and maintaining 'Major' customer orders, delivery schedules and range sheets
Website product management including uploading new products, product merchandising, product maintenance
Involved in the creation of the seasonal online promotional calendar
Support our retail stores with stock allocation and general enquiries
Analysis store sell throughs and recommend and action timely delivery of stock
Showroom and sample management
Product Co-ordinator/Product Manager
Moose Enterprise
03.2013 - 12.2013
Company Overview: Moose Enterprise is in the business of making children happy
In the past 20 years, Moose has built a reputation for being innovative and inspiring designers, developers, marketers and distributors of impressive Toy and Lifestyle products that are sold around the world to children and others young at heart
Providing timely and accurate administrative support to the Product Development team
Moose Enterprise is in the business of making children happy
In the past 20 years, Moose has built a reputation for being innovative and inspiring designers, developers, marketers and distributors of impressive Toy and Lifestyle products that are sold around the world to children and others young at heart
Creating item numbers, barcodes and shipping marks for all products as required
Checking artwork CDs and responding to daily export department requests
Managing all requests from the Marketing Department e.g
Requests for samples, pack shots etc
Managing product sample submissions to China
Scanning and filing all Quality Assurance documents
Photo library co-ordination
Managing licensing submissions twice weekly
Printing and filing test reports, quotes, specs and Job Order Sheet (JOS) forms
Updating brand trackers and notes from review meetings twice weekly
Updating design work in progress (WIP) weekly
Updating review meeting agenda twice weekly
Updating toy line plans fortnightly
Updating all toy fair lists as changes occur
Updating Pronto and price lists as required, such as entering new items, making price adjustments and inputting carton dimension
Providing day to day support to a team of 5 Product Managers and Creative Department
Managing four leading toy brands - Fizz Magic, Aqua Sand, Smubbles and Smellems from item conception through the production process to on board for delivery to customers
Product Assistant
The Derek Corporation
04.2012 - 02.2013
Company Overview: The Derek Corporation was founded in 1961
Operating across three divisions - Derek Souvenirs, Derek Apparel and Marlborough Textiles - The Derek Corporation provides a comprehensive range of innovative designs to trade customers, both locally and internationally
Providing timely and accurate administrative support to the Product team
The Derek Corporation was founded in 1961
Operating across three divisions - Derek Souvenirs, Derek Apparel and Marlborough Textiles - The Derek Corporation provides a comprehensive range of innovative designs to trade customers, both locally and internationally
Preparing range release plans
Monitoring Open to Buys and sales
Build range plans off sales budgets
Provide customer account support for key accounts
Arrange for samples and place purchase orders with both international and local suppliers
Correspond with overseas and local suppliers in a professional manner
Ensure sales staff have all the range and have necessary samples for new releases and all relevant product information
Ensure sales staff are kept up to date with price changes, out of stocks, specials or deleted lines
Ensure computer systems always have up to date information
Develop material for key account and range presentations
Keep showroom in stock and looking good
Produce and check all information necessary to produce the product catalogue and regularly update as required
Monitor stock levels and submit re order recommendations for purchase decisions
Identify slow moving stock and submit to Merchandise Manager with recommendations for addressing
Check that old stock is still being sold at an acceptable rate and advise management of problem areas
Check status of orders regularly to ensure they are arriving on time and follow up on orders that are not delivered on time, notify Merchandise Manager of any late shipments for action
Managing all approvals for All Blacks licensed giftware
Liaising with licensors regarding new product approvals
Action quality discrepancies
Action taken on late shipments, other management involved where necessary
Supply all information to shipping administrator
Check all goods upon arrival and complete quality assurance checks as per the policy document and advise Merchandise Manager of any discrepancies
Provide back up to customer support team
Provide support when asked by Merchandise Manager to any other part of the business that may require assistance
If manager is not available respond to sales staff, customers and product queries
Product Co-ordinator
Moose Enterprise
06.2010 - 03.2012
Company Overview: Moose Enterprise is in the business of making children happy
In the past 20 years, Moose has built a reputation for being innovative and inspiring designers, developers, marketers and distributors of impressive Toy and Lifestyle products that are sold around the world to children and others young at heart
Providing timely and accurate administrative support to the Product Development team
Moose Enterprise is in the business of making children happy
In the past 20 years, Moose has built a reputation for being innovative and inspiring designers, developers, marketers and distributors of impressive Toy and Lifestyle products that are sold around the world to children and others young at heart
Creating item numbers, barcodes and shipping marks for all products as required
Checking artwork CDs and responding to daily export department requests
Managing all requests from the Marketing Department e.g
Requests for samples, pack shots etc
Managing product sample submissions to China
Photo library co-ordination
Managing licensing submissions twice weekly
Printing and filing test reports, quotes, specs and Job Order Sheet (JOS) forms
Maintaining brand trackers and notes from review meetings twice weekly
Updating design work in progress (WIP) weekly
Updating review meeting agenda twice weekly
Updating toy line plans fortnightly
Updating all toy fair lists as changes occur
Updating Pronto and price lists as required, such as entering new items, making price adjustments and inputting carton dimension
Providing day to day support to a team of 5 Product Managers and Creative Department
Managing four leading toy brands - Fizz Magic, Aqua Sand, Smubbles and Smellems from item conception through the production process to on board for delivery to customers
Sales and Product Co-ordinator
Pacific Brands
03.2009 - 04.2010
Company Overview: Pacific Brands is a leading manager of Everyday Essential Brands in Australia and New Zealand, marketing some of the most recognised brands including Berlei, Bonds, Clarks, Dunlop, Everlast, Grosby, Hard Yakka, Holeproof, Hush Puppies, King Gee, Mooks, Mossimo, Razzamatazz, Sheridan, Slazenger, Sleepmaker, Tontine, and Volley
Pacific Brands is a leading manager of Everyday Essential Brands in Australia and New Zealand, marketing some of the most recognised brands including Berlei, Bonds, Clarks, Dunlop, Everlast, Grosby, Hard Yakka, Holeproof, Hush Puppies, King Gee, Mooks, Mossimo, Razzamatazz, Sheridan, Slazenger, Sleepmaker, Tontine, and Volley
Customer Service Representative
Pacific Brands
04.2003 - 02.2006
Education
HR & Payroll Management -
International Open Academy
Xero online course -
12.2018
Accounting and Bookkeeping -
International Open Academy
12.2018
Certificate in Visual Merchandising -
RMIT
12.2016
Fashion Merchandiser Planning -
RMT
12.2016
Product Knowledge Workshop in Textiles -
RMIT University
12.2008
Certificate of Design and Product Development -
Melbourne School of Fashion
12.2005
Basic Illustrator -
Pollack Learning Alliance
12.2004
MYOB Short Course -
12.2002
HCITB Reception Course - NZ
Manukau Institute of Technology
12.1997
Diploma of Advertising -
Auckland University of Technology
12.1994
Skills
Administration and organisational skills
Self motivated
Adaptable to change
Customer focus
Developing and working with people
Result orientation
Formulating concepts
MS Word
MS Excel
MS Outlook
MS PowerPoint
Xero
Attention to Detail
Office Administration
Documentation And Reporting
Recordkeeping and File Management
Team Collaboration
Personable and Approachable
Document Management
Work Planning and Prioritization
References
Available on request
Professional Development
Xero online course, 2018
Accounting and Bookkeeping, International Open Academy, 2018
HR & Payroll Management, International Open Academy, 2018
Business Pricing Strategies, International Open Academy, 2018