Andrew Phoon
Auckland
Summary
Highly motivated, seasoned Area Sales Manager with a background in developing strategic sales plans. Demonstrated skills in fostering customer relationships, negotiating contracts, and driving revenue growth. Known for innovative strategies that improve market share and increase customer satisfaction. Successfully transformed underperforming territories into profitable regions.
Overview
16
16
years of professional experience
Work History
Area Sales Manager
Brown & Watson International
Auckland Region, Auckland
08.2019 - Current
- Awarded Sales Champion of the Year, FY23.
- Attended trade shows, conferences, and industry events to network and promote products.
- Set individual sales targets with sales team, aligning with company objectives.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Assisted in developing marketing materials by creating brochures and advertising media.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Sales Representative
Partmaster NZ
Auckland, Auckland
01.2018 - 08.2019
- Awarded Sales Representative of the Year, 2018.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with key clients to ensure repeat business.
- Managed inventory levels by ordering sufficient stock for each account.
Branch Manager
Partmaster NZ
Auckland, Auckland
01.2017 - 12.2017
- Designed sales and service strategies to improve revenue and retention.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Analyzed competitors and market trends to facilitate business growth.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Customer Service Representative
Partmaster NZ
Auckland, Auckland
01.2009 - 12.2016
- Awarded Branch of the Year 2015.
- Achieved targets and budgets consecutively for the whole of 2015.
- Identified opportunities for upselling additional products or services based on customer needs.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Mentored junior team members and managed employee relationships.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Automotive Engineering
UNITEC Institute of Technology
Auckland, NZ01-2007
High School
Mount Albert Grammar School
Auckland, NZ12-2006
Skills
- Professionalism
- Territory and account management
- Existing and new business development and planning
- Customer relationship management
- Sales presentations and proposals
- Product knowledge
- Goal setting and achievement
Timeline
Area Sales Manager
Brown & Watson International
08.2019 - Current
Sales Representative
Partmaster NZ
01.2018 - 08.2019
Branch Manager
Partmaster NZ
01.2017 - 12.2017
Customer Service Representative
Partmaster NZ
01.2009 - 12.2016
Automotive Engineering
UNITEC Institute of Technology
High School
Mount Albert Grammar School
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