Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrew Scott

Westport,Buller

Summary

Proactive Trade Sales and Service professional and Key Account Manager with extensive experience in fast-paced environments. Skilled in building strong client relationships, delivering tailored solutions, and driving business growth. Bringing excellent communication, organizational, and problem-solving skills to advance career opportunities.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Trade Sales and Service

Zip Plumbing Plus
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Key Account Manager

Northland Plumbing Plus
01.2009 - 01.2021
  • Built and maintained strong client relationships to drive business growth.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Developed and delivered presentations to key customers to position products and services.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Expanded key account base by identifying and cultivating new business opportunities.
  • Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.

Sales Representative

Master Trade
01.2005 - 01.2009
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Park Assistant

Doc
01.2000 - 01.2005
  • Supported maintenance staff with routine tasks, ensuring park areas remained functional and visually appealing.
  • Enhanced park visitor experience by providing accurate information and assistance with wayfinding.
  • Organized recreational activities for children during summer camp sessions or special events held at the park site.
  • Facilitated group tours through the park''s natural areas, educating participants on local flora and fauna species.

Quarry Operator

Russell Quarry
01.1998 - 01.2000
  • Continuously monitored inventory levels to maintain an adequate supply of essential materials for ongoing quarry operations.
  • Streamlined communication between team members, resulting in improved workflow efficiency.
  • Achieved cost reductions by evaluating current processes and identifying areas for improvement within the operation budget constraints.
  • Assisted in developing contingency plans for unexpected situations such as inclement weather or equipment failure, ensuring minimal disruption to operations.

Education

Upper Hutt College
Upper Hutt, NZ

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Calm Under Pressure
  • Organization and Time Management
  • Verbal Communication

Certification

i have a class 1.2,4 drivers licence

Timeline

Trade Sales and Service

Zip Plumbing Plus
12.2022 - Current

Key Account Manager

Northland Plumbing Plus
01.2009 - 01.2021

Sales Representative

Master Trade
01.2005 - 01.2009

Park Assistant

Doc
01.2000 - 01.2005

Quarry Operator

Russell Quarry
01.1998 - 01.2000

Upper Hutt College

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Andrew Scott