ANDRIYA SHAJI

• Thrived in a fast-paced environment, demonstrating the ability to multitask, stay organized, and support team efficiency.

• Recognized as "Crew Person of the Month" for outstanding performance, teamwork, and dedication to service excellence.

• Awarded for top upselling skills, consistently exceeding sales targets by recommending menu items and promotions to customers.

• Maintained a clean, organized workspace and upheld health and safety regulations to ensure a seamless dining experience.

• Assisted with training new team members, sharing knowledge, and fostering a positive work culture.

• Executed sandwich artistry duties with very low occurrence of errors
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides
• Greeted guests, promoted specials, and took orders
• Prepared and presented food in compliance with health and safety guidelines
• Kept workplace clean and organized in line with restaurant policies
• Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers

• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health
• Helped customers complete purchases, locate items, and join reward programs
• Cleaned and sanitized cashier workstation and scanning area
• Removed trash, swept, and mopped floors for professional appearance
• Met customer needs through polite, friendly and attentive service
• Responded promptly to requests for assistance, spills and customer inquiries