Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
Work History
Owner/Store Manager
Anelyn Cabato
Eastern Samar , Maydolong
06.2021 - 07.2024
Set pricing structures according to market analytics and emerging trends.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Researched potential partners in order to expand services offered.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Managed daily operations of business, including costumer service and support.
Housekeeper/Private Nanny
Hassan Al Khansa
Jumeirah Beach Residence , Dubai
07.2012 - 03.2018
Requested maintenance orders to fix non-working equipment and address room damage.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Scrubbed kitchen appliances, countertops and fixtures.
Swept and damp-mopped private stairways and hallways.
Maintained a clean linen closet by folding sheets neatly on shelves.
Maintained and organized cleaning supplies stock.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Managed household errands and other essential duties.
Taking good care of the kids and preparing food and drink for them.
Housekeeper/Private Nanny
Franz Marwick
AL REEM 2, Dubai
05.2010 - 06.2011
Responsible for the overall cleanliness of the house.
Take good care of the kids, taking them to playdates.
Cooking, Ironing and gardening.
Education
Microsoft Office Basic - Computer And Information Systems
Degirate Dubai UAE
Zabeel Park
06-2011
Housekeeping NCII - Housekeeping
TESDA PHILIPPINES
PASIG CITY
12-2007
High School Diploma -
Dolores National High School
Dolores Eastern Samar
03-1998
Skills
Strategic planning
Verbal and written communication
Small business operations
Relationship building
Market trend awareness
Keen to learn new things
Team player
Hard-working and easy to work with
Timeline
Owner/Store Manager
Anelyn Cabato
06.2021 - 07.2024
Housekeeper/Private Nanny
Hassan Al Khansa
07.2012 - 03.2018
Housekeeper/Private Nanny
Franz Marwick
05.2010 - 06.2011
Microsoft Office Basic - Computer And Information Systems