Angaanga Mataora
AUCKLAND
Summary
Compassionate Family Liaison experienced in enhancing family engagement and facilitating access to community resources. Improved family involvement in educational processes through effective communication, active listening, and conflict resolution skills. Focused on fostering positive relationships and addressing diverse family needs.
Overview
1
1
Language
1
1
Certification
22
22
years of professional experience
Work History
Family Liaison
Kids Count Ltd
11.2025 - Current
- Assisted in resolving conflicts between families and school staff members.
- Collaborated with staff to address family needs and concerns.
- Handled incoming calls and directed callers to appropriate department or employee.
- Fostered positive relationships with colleagues and management to enhance teamwork. with fellow staff and management.
- Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.
Unqualified ECE Teacher
Kids Count Ltd
Favona
07.2018 - 10.2026
- Fostered a nurturing environment that supports children's social and emotional development.
- Collaborated with parents to discuss student progress and address concerns.
- Organized age-appropriate activities that stimulate cognitive growth and creativity.
- Established positive relationships with families by maintaining regular communication about their child's academic growth.
Banana Packer
Sellars
Mission Beach
03.2017 - 09.2017
- Maintained cleanliness of work area to meet safety standards and regulations.
- Stacked boxes containing harvested bananas neatly in storage containers or trucks.
- Sorted harvested bananas into various sizes and grades based on quality criteria.
- Harvested bananas efficiently using proper techniques to ensure quality.
- Identified potential hazards present in the workspace and reported them promptly.
Customer Service Representative
Dunk Island View Café
Wongaling Beach
06.2014 - 01.2017
- Managed customer inquiries and resolved issues promptly.
- Processed orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of café areas.
- Collaborated with team members to ensure smooth operations.
- Handled cash transactions accurately and securely.
Lounge Attendant
Compass
Mangere
12.2007 - 06.2009
- Maintained cleanliness and organization of lounge area for guest comfort.
- Prepared and served beverages and snacks to patrons promptly.
- Assisted guests with inquiries, providing excellent customer service.
- Monitored lounge inventory, ensuring adequate supplies at all times.
- Collaborated with team members to enhance overall guest experience.
Checkout Operator
Super Value
Mangere Bridge
05.2004 - 11.2007
- Collaborated with team members to manage high-volume shopping periods effectively.
- Verified identification for age-restricted purchases to ensure compliance.
- Greeted customers in a friendly and courteous manner.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Level 3 - Early Childhood Care And Education
NZSE
02.2018 - 06.2018
Mangere College
Mangere Skills
- Family engagement
- Conflict management
- Attendance tracking
- Resource access
Languages
Cook Islands
Beginner (A1)
A1
Certification
- Full Driver's License
Affiliations
- Te Ulu O Te Watu
Te Maeva Nui 2019, 2021, 2025
Cultural community Leader
Advocate for Family
Family translator
Community services for Family .
Church children's and youth committee.
Community /School sport
Organizing, committee.
Netball, Waka Ama , School Debate team.
References
References available upon request.
Timeline
Family Liaison
Kids Count Ltd
11.2025 - Current
Unqualified ECE Teacher
Kids Count Ltd
07.2018 - 10.2026
Level 3 - Early Childhood Care And Education
NZSE
02.2018 - 06.2018
Banana Packer
Sellars
03.2017 - 09.2017
Customer Service Representative
Dunk Island View Café
06.2014 - 01.2017
Lounge Attendant
Compass
12.2007 - 06.2009
Checkout Operator
Super Value
05.2004 - 11.2007
Mangere College