Angel Liddington
Taupo,WKO
Summary
I have recently moved back to New Zealand due to family. I have lived in Australia for the past 10 months. I have extensive experience in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Wallace Bishop Jewellers
02.2025 - 11.2025
- Supervised daily store operations to ensure exceptional customer service and sales performance.
- Trained and mentored staff in product knowledge and sales techniques to enhance team effectiveness.
- Implemented inventory management procedures to optimize stock levels and reduce shrinkage.
- Developed visual merchandising strategies to improve product presentation and drive customer engagement.
- Collaborated with upper management on strategic planning initiatives to achieve business goals.
- Working close with our repair workshop to provide quick repairs in store for watches and jewellery pieces.
- Under went training with watch company's to provide knowledge for the customer.
Senior Sales Associate
Cotton On Body
07.2024 - 01.2025
- Led team in delivering exceptional customer service and enhancing store experience.
- Mentored junior associates, fostering a culture of collaboration and continuous improvement.
- Implemented sales strategies to optimize product placement and increase customer engagement.
- Analyzed sales trends to inform inventory decisions and promotional planning.
- Collaborated with management to develop training programs for new hires, improving onboarding efficiency.
Senior Sales Assistant
Cotton On Group
05.2023 - 07.2024
- Led team in achieving sales targets through effective customer engagement and product knowledge.
- Mentored junior staff on sales techniques and customer service best practices.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed and implemented promotional campaigns to enhance customer experience and drive revenue growth.
Cleaner
Pink Glove Cleaning
04.2016 - 04.2022
- Performed thorough cleaning of residential and commercial properties, ensuring high standards of cleanliness.
- Operated cleaning equipment including vacuums, floor buffers, and pressure washers effectively.
- Developed and implemented efficient cleaning schedules to optimize workflow and productivity.
- Trained new staff on best practices for cleaning procedures and safety protocols.
- Maintained inventory of cleaning supplies, managing procurement to prevent shortages while controlling costs.
Education
High School Diploma -
Lake Land Learning
Taupo, NZ06-2024
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Attention to detail
- Stock management
- Upselling and cross selling
Timeline
Assistant Store Manager
Wallace Bishop Jewellers
02.2025 - 11.2025
Senior Sales Associate
Cotton On Body
07.2024 - 01.2025
Senior Sales Assistant
Cotton On Group
05.2023 - 07.2024
Cleaner
Pink Glove Cleaning
04.2016 - 04.2022
High School Diploma -
Lake Land Learning