Angel Matthews
Auckland,Massey
Summary
I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. With willingness to take on added responsibilities to meet team goals. I'm a caring Dog Handler with expertise in creating individual training programs to help clients manage pet behaviour. Dedicated and well-organized with strong knowledge of diverse dog breeds and temperaments. Promoting good health with fun, safe and clean environments. I can dependably carry out instructions and stay current on schedules.
Overview
5
5
years of professional experience
Work History
Retail Staff
Animates
11.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Quickly and accurately counted drawers at start and end of each shift.
- Built relationships with customers to encourage repeat business.
- Developed puppies'' obedience skills through consistent training and positive reinforcement techniques.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
Pharmacy Assistant
Chemist Warehouse
04.2021 - 05.2023
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.
Crew Member
Wendys Restaurant
10.2019 - 02.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Accurately operated cash register to process customer payments.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Graduate Certificate - Canine Behaviour And Training
Unitec
Mount Albert, NZ11.2023
Bachelor of Law - Legal Studies
Auckland University of Technology
Auckland, NZ10.2022
High School Diploma -
Massey High School
Massey, NZ11.2020
Skills
Cultural Awareness
Friendly, Positive Attitude
Critical Thinking
Computer Skills
Organization and Time Management
Active Listening
Flexible and Adaptable
Dog Body Language Interpretation
Canine First Aid Knowledge
Attention to Detail
Volunteer at Kiwi Valley Farm Park in 2019 and SPCA Hobsonville in 2023.
Received multiple Certificates for Volunteer of the Month at SPCA due to going the extra mile in prioritising animal welfare and care.
Timeline
Retail Staff
Animates
11.2022 - Current
Pharmacy Assistant
Chemist Warehouse
04.2021 - 05.2023
Crew Member
Wendys Restaurant
10.2019 - 02.2021
Graduate Certificate - Canine Behaviour And Training
Unitec
Bachelor of Law - Legal Studies
Auckland University of Technology
High School Diploma -
Massey High School
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