Baking and Creating new recipes
Angel-Rose Hope
Henderson,AUK
Summary
Customer-savvy Baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills in the work place.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Baker
New World
Papakura, AUK
04.2018 - Current
- Bulk production cakes, cupcakes, cookies, doughnuts, sweet rolls and bread.
- Served 20+ customers daily with professional and effective customer service.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Answered phone calls and assist with stock take daily.
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Cleaned and maintained kitchen equipment and oven.
Production Line
Manukau Institute Of Technology
Otara, AUK
05.2016 - 04.2018
- Baked varieties of bread, cupcakes, slices, biscuits and pastry items under supervision.
- Prepared sandwiches and fresh cream doughnuts daily for school cafeteria.
- Operated cash register during shop days.
- Completed 150 hour work placement assessment in December 2017 at New World Papakura in Bakery department.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Dairy Farm Assistant
Muir Trust
Waiuku, AUK
04.2014 - 02.2016
- Set up and organized stock records on MINDA for multiple dairy herds.
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily book logs and MINDA, noting trends and identifying areas of concern.
- Maintained growth, feeding, production, and cost records for dairy livestock.
- Observed animals and notified supervisor of signs of illness.
- Administered health treatments to sick animals.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection and application methods.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Milked twice daily in 32 cup herringbone shed.
Vet Assistant
Beach Rd Veterinary Clinic
Papakura, AUK
04.2010 - 02.2013
- Assisted with cash register and phone during busy hours.
- Assisted senior staff with blood analyses and physical assessments.
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures by creating and maintaining unobstructive surgical fields and passing instruments.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Educated clients on post-surgical care and nutrition.
Education
Diploma - Baking And Patisserie
Manukau Institute of Technology
Otara 05.2016 - 04.2018
Certificate - Agricultural Level 3
S.I.T
Pukekohe, AUK 02.2014 - 11.2014
Certificate - Rural Skills Level 2
S.I.T
Pukekohe, AUK 02.2014 - 11.2014
Certificate - BEN208 Zookeeping/Captive Animal Welfare
ACSED
Auckland, AUK 07.2012 - 06.2013
Certificate in Animal Technology - Veterinarian Assisting
Unitec
Mt Albert 01.2012 - 11.2012
NCEA Level 3 -
Unitec
Mt Albert 01.2012 - 11.2012
NCEA Level 2 -
Rosehill College
Papakura 02.2008 - 11.2011
Skills
Time management
undefinedTimeline
Baker
New World
04.2018 - Current
Diploma - Baking And Patisserie
Manukau Institute of Technology
05.2016 - 04.2018
Production Line
Manukau Institute Of Technology
05.2016 - 04.2018
Dairy Farm Assistant
Muir Trust
04.2014 - 02.2016
Certificate - Agricultural Level 3
S.I.T
02.2014 - 11.2014
Certificate - Rural Skills Level 2
S.I.T
02.2014 - 11.2014
Certificate - BEN208 Zookeeping/Captive Animal Welfare
ACSED
07.2012 - 06.2013
Certificate in Animal Technology - Veterinarian Assisting
Unitec
01.2012 - 11.2012
NCEA Level 3 -
Unitec
01.2012 - 11.2012
Vet Assistant
Beach Rd Veterinary Clinic
04.2010 - 02.2013
NCEA Level 2 -
Rosehill College
02.2008 - 11.2011
Interests
Digital artwork
Painting- Watercolour, oil, acrylic
Gaming- Strategy, fantasy, roleplaying, table-top
Reading and Writing novels
Fantasy world building
Music
Swimming
Animal welfare
References
Tony
Store Manger of New World, Papakura
[Nov 2017 - Present]
(022) 016 4283
Deepanahu
Bakery Manager of New World, Papakura
[Dec 2019 - May 2022]
(022) 515 7762
Nicky
Head Cake Baker of New World, Papakura
[Nov 2017 - Present]
(021) 025 67963
Jass
Bakery manager of New World, Papakura
[Nov 2017 - Dec 2019]
(027) 851 4046
Peter Rood
Level 5 Lecturer at Manukau Institute of Technology
(021) 078 2615
Peter.rood@manukau.ac.nz
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