Baking and Creating new recipes
Angel-Rose Hope
Henderson,AUK
Summary
Customer-savvy Baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills in the work place.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Baker
New World
Papakura, AUK
04.2018 - Current
- Bulk production cakes, cupcakes, cookies, doughnuts, sweet rolls and bread.
- Served 20+ customers daily with professional and effective customer service.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Answered phone calls and assist with stock take daily.
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Cleaned and maintained kitchen equipment and oven.
Production Line
Manukau Institute Of Technology
Otara, AUK
05.2016 - 04.2018
- Baked varieties of bread, cupcakes, slices, biscuits and pastry items under supervision.
- Prepared sandwiches and fresh cream doughnuts daily for school cafeteria.
- Operated cash register during shop days.
- Completed 150 hour work placement assessment in December 2017 at New World Papakura in Bakery department.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Dairy Farm Assistant
Muir Trust
Waiuku, AUK
04.2014 - 02.2016
- Set up and organized stock records on MINDA for multiple dairy herds.
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily book logs and MINDA, noting trends and identifying areas of concern.
- Maintained growth, feeding, production, and cost records for dairy livestock.
- Observed animals and notified supervisor of signs of illness.
- Administered health treatments to sick animals.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection and application methods.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Milked twice daily in 32 cup herringbone shed.
Vet Assistant
Beach Rd Veterinary Clinic
Papakura, AUK
04.2010 - 02.2013
- Assisted with cash register and phone during busy hours.
- Assisted senior staff with blood analyses and physical assessments.
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures by creating and maintaining unobstructive surgical fields and passing instruments.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Educated clients on post-surgical care and nutrition.
Education
Diploma - Baking And Patisserie
Manukau Institute of Technology
Otara 05.2016 - 04.2018
Certificate - Agricultural Level 3
S.I.T
Pukekohe, AUK 02.2014 - 11.2014
Certificate - Rural Skills Level 2
S.I.T
Pukekohe, AUK 02.2014 - 11.2014
Certificate - BEN208 Zookeeping/Captive Animal Welfare
ACSED
Auckland, AUK 07.2012 - 06.2013
Certificate in Animal Technology - Veterinarian Assisting
Unitec
Mt Albert 01.2012 - 11.2012
NCEA Level 3 -
Unitec
Mt Albert 01.2012 - 11.2012
NCEA Level 2 -
Rosehill College
Papakura 02.2008 - 11.2011
Skills
Time management
Multitasking abilities
Interpersonal ommunication
Recipe creation and conversion
Food preparation and safety
Cash register operation
Employee training
Health department standards
Bakery equipment knowledge
Hospitality service
Social media knowledge
Attention to detail
Microsoft Word, Excel, PowerPoint
Timeline
Baker
New World
04.2018 - Current
Diploma - Baking And Patisserie
Manukau Institute of Technology
05.2016 - 04.2018
Production Line
Manukau Institute Of Technology
05.2016 - 04.2018
Dairy Farm Assistant
Muir Trust
04.2014 - 02.2016
Certificate - Agricultural Level 3
S.I.T
02.2014 - 11.2014
Certificate - Rural Skills Level 2
S.I.T
02.2014 - 11.2014
Certificate - BEN208 Zookeeping/Captive Animal Welfare
ACSED
07.2012 - 06.2013
Certificate in Animal Technology - Veterinarian Assisting
Unitec
01.2012 - 11.2012
NCEA Level 3 -
Unitec
01.2012 - 11.2012
Vet Assistant
Beach Rd Veterinary Clinic
04.2010 - 02.2013
NCEA Level 2 -
Rosehill College
02.2008 - 11.2011
Interests
Digital artwork
Painting- Watercolour, oil, acrylic
Gaming- Strategy, fantasy, roleplaying, table-top
Reading and Writing novels
Fantasy world building
Music
Swimming
Animal welfare
References
Tony
Store Manger of New World, Papakura
[Nov 2017 - Present]
(022) 016 4283
Deepanahu
Bakery Manager of New World, Papakura
[Dec 2019 - May 2022]
(022) 515 7762
Nicky
Head Cake Baker of New World, Papakura
[Nov 2017 - Present]
(021) 025 67963
Jass
Bakery manager of New World, Papakura
[Nov 2017 - Dec 2019]
(027) 851 4046
Peter Rood
Level 5 Lecturer at Manukau Institute of Technology
(021) 078 2615
Peter.rood@manukau.ac.nz