Angel Tahau
Taupo,WKO
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Wairakei Resort
03.2013 - Current
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Hospitality and Customer Service
KFC
07.2023 - 10.2023
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Improved overall efficiency by streamlining front desk operations and completing tasks in a timely manner.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
Skills
- Guest Relations
- Window Cleaning
- Ordering Cleaning Supplies
- Vacuuming and Sweeping
- Dusting Furniture
- Customer Service-Focused
- Cleaning Bathrooms
- Attention to detail
- Sanitization procedures
- Customer service
Timeline
Hospitality and Customer Service - KFC
07.2023 - 10.2023
Housekeeping Room Attendant - Wairakei Resort
03.2013 - Current
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