Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Cooper

Tauranga,BOP

Summary

Dynamic Customer Sales and Service Expert with a proven track record at Farmer Auto Village, excelling in sales support and customer engagement. Leveraged strong phone etiquette and organizational skills to achieve sales targets, effectively cross-selling motorhomes and enhancing customer satisfaction through exceptional service. Reliable and results-driven professional dedicated to delivering outstanding outcomes.

Overview

11
11
years of professional experience

Work History

Customer Sales and Service Expert

Farmer Auto Village
Mount Maunganui, Tauranga
05.2014 - Current
  • Provided customer service and sales support through phone interactions.
  • Identified sales opportunities via effective cross-selling and upselling techniques.
  • Scheduled service appointments for vehicle maintenance and repairs.
  • Achieved sales targets by selling motorhomes from inventory.
  • Advertised available motorhomes to enhance visibility and attract buyers.
  • Prepared motorhomes for sale and ensured sold units were ready for customer delivery.
  • Greeted customers upon arrival, addressing service and sales requirements.

Education

Some College (No Degree) - Certificate in Relaxation Massage Level 4

Toi Ohomai Institute of Technology
null, NZ

Skills

  • Customer greeting
  • Customer service
  • Sales support
  • Inquiry response
  • Reliability
  • Phone etiquette
  • Organization

Timeline

Customer Sales and Service Expert

Farmer Auto Village
05.2014 - Current

Some College (No Degree) - Certificate in Relaxation Massage Level 4

Toi Ohomai Institute of Technology

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Angela Cooper