
Dynamic Sales and Service Representative with a proven track record in customer relations, client service, and product sales. Expertise in facilitating customer interactions and managing service operations to enhance satisfaction and drive results.
I started in the grooming team in maintaining vehicle cleanliness and appearance. Supported daily operations to improve customer satisfaction. Aided team efforts for efficient service delivery.
Oversaw customer service operations by managing bookings for services and addressing general inquiries. Coordinated the check-in process for newly arrived vehicles and generated job cards. Facilitated customer interactions by ensuring accurate detail verification upon arrival.
Assisted customers in selecting ideal motorhomes based on individual preferences and requirements. Prepared motorhomes for delivery by managing all necessary steps from start to finish. Conducted thorough handover sessions to clarify product features and ensure customer satisfaction.
My daily tasks are greeting customers with a friendly demeanour. Handled incoming phone calls efficiently. Updated website content and product information regularly. Assisted service team during peak periods.