Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Cooper

Tauranga,BOP

Summary

Dynamic Sales and Service Representative with a proven track record in customer relations, client service, and product sales. Expertise in facilitating customer interactions and managing service operations to enhance satisfaction and drive results.

Overview

14
14
years of professional experience

Work History

Sales and Service Representative

Farmer Autovillage
Tauranga, BOP
05.2014 - Current

I started in the grooming team in maintaining vehicle cleanliness and appearance. Supported daily operations to improve customer satisfaction. Aided team efforts for efficient service delivery.

Oversaw customer service operations by managing bookings for services and addressing general inquiries. Coordinated the check-in process for newly arrived vehicles and generated job cards. Facilitated customer interactions by ensuring accurate detail verification upon arrival.

Assisted customers in selecting ideal motorhomes based on individual preferences and requirements. Prepared motorhomes for delivery by managing all necessary steps from start to finish. Conducted thorough handover sessions to clarify product features and ensure customer satisfaction.

My daily tasks are greeting customers with a friendly demeanour. Handled incoming phone calls efficiently. Updated website content and product information regularly. Assisted service team during peak periods.

Massage Therapist

Self Employed
Tauranga, BOP
09.2011 - 02.2014
  • Delivered personalized massage therapy sessions tailored to client needs and preferences.
  • Assessed clients' physical conditions to determine appropriate treatment techniques.
  • Educated clients on self-care practices and wellness strategies post-session.
  • Maintained cleanliness and organization of massage therapy equipment and workspace.

Education

No Degree - Massage Therapy

Toi Ohomai
Tauranga, NZ
11-2009

Skills

  • Customer relations
  • Client service
  • Product and service sales
  • Sales demonstration
  • Cold calling
  • Product and service knowledge

Timeline

Sales and Service Representative

Farmer Autovillage
05.2014 - Current

Massage Therapist

Self Employed
09.2011 - 02.2014

No Degree - Massage Therapy

Toi Ohomai
Angela Cooper