Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Cossey

Rolleston,Christchurch

Summary

Proven leader and Physical Security Expert with a distinguished career at the New Zealand Defence Force, excelling in disaster recovery and fraud prevention. Awarded Top Host by Airbnb for exceptional guest service, demonstrating unparalleled communication skills. Achieved significant safety improvements in aerial security, showcasing a commitment to excellence and a results-driven approach. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

34
34
years of professional experience

Work History

Aerial Security Contractor

Op Sec
01.2023 - Current
Job Title: Aerial Security Specialist Department: Department of Conservation Location: [Specify Location] Reports To: Aerial Operations Manager Employment Type: [Full-Time/Part-Time/Contract]
Job Summary:

The Department of Conservation is seeking a highly skilled and dedicated Aerial Security Specialist to join our team. The primary responsibility of this role is to ensure the safety and security of landing zones, traffic areas, and access points used by aerial operations. This includes managing the safety of trampers, pedestrians, and vehicular traffic in and around these zones. The ideal candidate will have a keen eye for detail, strong communication skills, and a commitment to conservation and public safety.

Key Responsibilities:

Secure Landing Zones: Ensure all landing zones are secure and free from hazards before, during, and after aerial operations.


Traffic Management: Monitor and manage traffic areas to ensure safe and efficient movement of vehicles, equipment, and personnel.


Public Access Control: Check and control access points to prevent unauthorized entry by trampers, pedestrians, and vehicles during aerial operations.


Safety Inspections: Conduct regular safety inspections of landing zones and surrounding areas to identify and mitigate potential risks.


Communication: Maintain clear and constant communication with aerial operations teams, ground staff, and public safety officials.


Emergency Response: Assist in coordinating emergency response actions in the event of an incident or accident during aerial operations.


Documentation: Maintain accurate records of security checks, incidents, and safety inspections.


Public Interaction: Educate and inform the public about safety protocols and restrictions related to aerial operations.

Self Employed - Airbnb Host

Airbnb
08.2019 - Current

Communication:I excel in clear and effective communication with guests, ensuring their needs and concerns are promptly addressed. Whether through the Airbnb messaging platform, email, or phone, I maintain a friendly and professional demeanor at all times.


I provide comprehensive information about the property, local attractions, and amenities, helping guests feel informed and welcomed from the moment they book their stay.

Answering Guest Questions:I am responsive to guest inquiries, often replying within minutes to provide timely and accurate information. This includes answering questions about the property, check-in procedures, local recommendations, and any special requests or accommodations.


My proactive approach ensures that guests feel supported and confident in their choice to stay at my property.

Preparing Accommodation:I take pride in preparing the accommodation to the highest standards of cleanliness and comfort. This involves thorough cleaning, restocking supplies, and ensuring that all amenities are in excellent working order.
I pay attention to detail, creating a welcoming atmosphere with thoughtful touches such as fresh flowers, local snacks, and personalized welcome notes.

Calendar Management:I manage the booking calendar efficiently to maximize occupancy and revenue. This includes updating availability, blocking dates for maintenance or personal use, and handling booking requests with precision.
I use various tools and integrations to synchronize the calendar across multiple platforms, preventing double bookings and ensuring seamless guest experiences.

Managing Maintenance Schedules:I coordinate regular maintenance schedules to keep the property in top condition. This includes routine inspections, timely repairs, and preventive maintenance to address potential issues before they affect guests.
I maintain a network of reliable service providers, ensuring that any maintenance needs are promptly and professionally handled.


Job Title: Airbnb Host Skills and Experience:

As an experienced Airbnb host, I have developed a wide range of skills and expertise in managing and maintaining a successful short-term rental property. My dedication to providing exceptional guest experiences has earned me the recognition of being awarded Top Host for New Zealand in 2021.

Key Skills:

Communication:I excel in clear and effective communication with guests, ensuring their needs and concerns are promptly addressed. Whether through the Airbnb messaging platform, email, or phone, I maintain a friendly and professional demeanor at all times.
I provide comprehensive information about the property, local attractions, and amenities, helping guests feel informed and welcomed from the moment they book their stay.

Answering Guest Questions:I am responsive to guest inquiries, often replying within minutes to provide timely and accurate information. This includes answering questions about the property, check-in procedures, local recommendations, and any special requests or accommodations.
My proactive approach ensures that guests feel supported and confident in their choice to stay at my property.

Preparing Accommodation:I take pride in preparing the accommodation to the highest standards of cleanliness and comfort. This involves thorough cleaning, restocking supplies, and ensuring that all amenities are in excellent working order.
I pay attention to detail, creating a welcoming atmosphere with thoughtful touches such as fresh flowers, local snacks, and personalized welcome notes.

Calendar Management:I manage the booking calendar efficiently to maximize occupancy and revenue. This includes updating availability, blocking dates for maintenance or personal use, and handling booking requests with precision.
I use various tools and integrations to synchronize the calendar across multiple platforms, preventing double bookings and ensuring seamless guest experiences.

Managing Maintenance Schedules:I coordinate regular maintenance schedules to keep the property in top condition. This includes routine inspections, timely repairs, and preventive maintenance to address potential issues before they affect guests.
I maintain a network of reliable service providers, ensuring that any maintenance needs are promptly and professionally handled.

Achievements:

Top Host Award - New Zealand 2021:In recognition of my commitment to exceptional hosting standards and guest satisfaction, I was honored with the Top Host award for New Zealand in 2021. This accolade reflects my dedication to creating memorable and enjoyable stays for my guests.
The award was based on consistently high ratings, positive reviews, and the overall quality of the guest experience at my property.

Military Administrator

New Zealand Defence Force (Army)
07.1990 - 07.2010

In my previous employment as a Military Administrator, I was responsible for a wide range of administrative and operational duties, providing essential support to military operations and personnel. My role encompassed training soldiers, arranging troop movements, advising commanders on military policies, and conducting administrative briefings. My commitment and expertise were recognized through various accolades, including the Top Student Award for my military training. I retired in 2010, having reached the pinnacle of military administration at the main camp headquarters.


Job Title: Military Administrator Overview:

In my previous employment as a Military Administrator, I was responsible for a wide range of administrative and operational duties, providing essential support to military operations and personnel. My role encompassed training soldiers, arranging troop movements, advising commanders on military policies, and conducting administrative briefings. My commitment and expertise were recognized through various accolades, including the Top Student Award for my military training. I retired in 2010, having reached the pinnacle of military administration at the main camp headquarters.

Key Responsibilities:

Training Soldiers:Conducted comprehensive training programs for soldiers in all aspects of general soldier training, ensuring they were well-prepared for various military duties.
Developed and implemented training curricula, focusing on physical fitness, tactical skills, and military protocols.

Arranging Troop Movements:Coordinated the logistics of troop movements, both domestically and internationally, utilizing planes and road transportation.
Ensured the safe and efficient deployment of troops for various operations, maintaining meticulous records and schedules.

Advising Commanders:Provided expert advice to commanders on a wide range of military policies, enhancing decision-making processes.
Prepared detailed administrative briefs on topics such as policy updates, pay, accommodation, allowances, discipline, and career progression.
Addressed sensitive issues, including the death of a soldier, with the utmost professionalism and care.

Administrative Briefings:Conducted regular briefings to keep personnel informed about critical administrative matters.
Ensured that all military personnel were up-to-date with the latest policies and procedures, promoting a well-informed and disciplined force.

Deployment to Afghanistan:Deployed to Afghanistan for six months in 2005, providing administrative support and coordinating operations in a challenging and dynamic environment.
Gained valuable experience in handling high-pressure situations and adapting to rapidly changing conditions.

Junior Commander and Recognition:Served as a junior commander of troops, demonstrating leadership and commitment to my role.
Awarded the Top Student Award for my military training, highlighting my dedication and excellence in military education.

Main Camp Headquarters:Retired in 2010 after serving in the main camp headquarters, advising the camp commander on a range of military and personnel administration issues.
Played a key role in the strategic planning and implementation of administrative policies, contributing to the overall efficiency and effectiveness of the camp operations.


Job Title: Military Administrator Overview:

In my previous employment as a Military Administrator, I was responsible for a wide range of administrative and operational duties, providing essential support to military operations and personnel. My role encompassed training soldiers, arranging troop movements, advising commanders on military policies, and conducting administrative briefings. My commitment and expertise were recognized through various accolades, including the Top Student Award for my military training. I retired in 2010, having reached the pinnacle of military administration at the main camp headquarters.

Key Responsibilities:

Training Soldiers:Conducted comprehensive training programs for soldiers in all aspects of general soldier training, ensuring they were well-prepared for various military duties.
Developed and implemented training curricula, focusing on physical fitness, tactical skills, and military protocols.

Arranging Troop Movements:Coordinated the logistics of troop movements, both domestically and internationally, utilizing planes and road transportation.
Ensured the safe and efficient deployment of troops for various operations, maintaining meticulous records and schedules.

Advising Commanders:Provided expert advice to commanders on a wide range of military policies, enhancing decision-making processes.
Prepared detailed administrative briefs on topics such as policy updates, pay, accommodation, allowances, discipline, and career progression.
Addressed sensitive issues, including the death of a soldier, with the utmost professionalism and care.

Administrative Briefings:Conducted regular briefings to keep personnel informed about critical administrative matters.
Ensured that all military personnel were up-to-date with the latest policies and procedures, promoting a well-informed and disciplined force.

Deployment to Afghanistan:Deployed to Afghanistan for six months in 2005, providing administrative support and coordinating operations in a challenging and dynamic environment.
Gained valuable experience in handling high-pressure situations and adapting to rapidly changing conditions.

Junior Commander and Recognition:Served as a junior commander of troops, demonstrating leadership and commitment to my role.
Awarded the Top Student Award for my military training, highlighting my dedication and excellence in military education.

Main Camp Headquarters:Retired in 2010 after serving in the main camp headquarters, advising the camp commander on a range of military and personnel administration issues.
Played a key role in the strategic planning and implementation of administrative policies, contributing to the overall efficiency and effectiveness of the camp operations.

Achievements:

Top Student Award for Military Training:Recognized as the top student in my military training program, reflecting my commitment to excellence and professional development.

Successful Deployment:Successfully completed a six-month deployment to Afghanistan, demonstrating my ability to perform under pressure and in complex environments. Facilitated the logistical support for the VIP visit of the Minister of Defence and his team to our operational area in Afghanistan.

Leadership and Advising:Achieved a senior position at the main camp headquarters, providing critical advice and support to the camp commander on administrative and personnel matters.

Education

General Subjects

Papakura High School
12.1989

Skills

  • Physical Security Expertise
  • Disaster Recovery Strategies
  • Workplace Violence Prevention
  • Fraud Prevention Strategies
  • Defensive tactics training

Timeline

Aerial Security Contractor

Op Sec
01.2023 - Current

Self Employed - Airbnb Host

Airbnb
08.2019 - Current

Military Administrator

New Zealand Defence Force (Army)
07.1990 - 07.2010

General Subjects

Papakura High School
Angela Cossey