ANGELA ETUALE
Timaru,CAN
Summary
Tourism Level 3 Certificate holder with experience in customer service and professional cleaning within the accommodation industry. Served as a receptionist and bar team member at Tanoa Tusitala Hotel for 18 months, demonstrating strong work ethic and commitment to high standards. Developed skills in sanitizing, organizing, and using cleaning equipment, alongside effective team collaboration and adaptability. Proven ability to thrive in fast-paced environments while managing multiple tasks and serving diverse customers.
Overview
1
1
year of professional experience
Work History
Bar Team Member
Tanoa Tusitala Hotel
Apia, Samoa
02.2018 - 06.2019
- Performed opening and closing duties such as counting money in register drawer and restocking bottles before shift ends.
- Provided excellent customer service by engaging in friendly conversations with customers throughout shifts.
- Cashed out guests at the end of their visits and processed payments using POS systems.
Receptionist
Tanoa Tusitala Hotel
Apia, Samoa
02.2018 - 06.2019
- Gained valuable experience in customer service within the accommodation industry.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Tourism Level 3 Certificate - Tourism And Hospitality Management
Martin Hautus Institute of Learning
Apia, Samoa12.2018
Skills
- Team player
- Good communication skills
- Customer service
- Time management
- Cash handling
- Problem solving
- Cleanliness standards
- Attention to detail
Hobbies and Interests
- hiking
- camping
- exploring
- Sewing
Personal Information
- Date of Birth: 07/08/98
- Gender: Female
- Nationality: Samoa
- Driving License: A
- Marital Status: Married
- Place of Birth: Motootua
Timeline
Bar Team Member
Tanoa Tusitala Hotel
02.2018 - 06.2019
Receptionist
Tanoa Tusitala Hotel
02.2018 - 06.2019
Tourism Level 3 Certificate - Tourism And Hospitality Management
Martin Hautus Institute of Learning
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