Angela Hamill
Auckland
Summary
Caring, empathetic and highly experienced customer service and sales professional with over 15 years of success in building strong client relationships, managing accounts, and delivering solutions tailored to individual needs. Passionate about health and wellness, with a proven ability to connect with people, guide them through decision-making, and provide exceptional ongoing support.
Overview
19
19
years of professional experience
Work History
Business Development Manager
SATO New Zealand
08.2022 - 03.2025
- Managed key client accounts, building strong, long-term relationships.
- Identified and secured new business opportunities, contributing to company growth.
- Collaborated with sales and support teams to ensure seamless delivery of projects.
- Accurately forecasted sales and managed pipelines to achieve targets.
- Maintained up-to-date industry knowledge to provide informed solutions.
Sales Support / Customer Service Representative
Rapid Labels
10.2007 - 01.2022
- Handled high volumes of inbound calls and enquiries with empathy and professionalism.
- Recommended tailored solutions to customer needs, prepared quotations, and followed up proactively.
- Supported key account management for major clients alongside the General Manager.
- Ensured jobs were managed through to on-time delivery by coordinating across departments.
- Trained and supported new team members, fostering a collaborative culture.
Internal Sales Consultant / Customer Service Representative
Saito Labels
10.2005 - 10.2007
- Provided customer support and managed client accounts.
- Processed orders, prepared quotes, and followed up with clients to ensure satisfaction.
- Promoted to Internal Sales Consultant in recognition of excellent client service.
- Presented with Directors Performance Award for outstanding contribution to the business for 2006-2007.
Education
Customer Engagement & Consultative Selling -
Mark Windust
Sales Development Course -
David Forman
Excel Training Course -
Computerland
BA - undefined
University of Auckland
B Bursary - undefined
St Dominic’s College
Skills
- Phone-based and in person customer service & consultative sales
- Relationship building & empathetic client care
- Proven ability to exceed KPIs and support business growth
- Skilled in needs analysis & matching solutions
- Excellent verbal and written communication
- Strong organisational and multi-tasking ability
- Customer engagement through Salesforce CRM
- New business development
- Self-motivated and effective in remote work environments
Timeline
Business Development Manager
SATO New Zealand
08.2022 - 03.2025
Sales Support / Customer Service Representative
Rapid Labels
10.2007 - 01.2022
Internal Sales Consultant / Customer Service Representative
Saito Labels
10.2005 - 10.2007
BA - undefined
University of Auckland
B Bursary - undefined
St Dominic’s College
Customer Engagement & Consultative Selling -
Mark Windust
Sales Development Course -
David Forman
Excel Training Course -
Computerland
Hobbies and Interests
Exploring health and wellness, creative arts, music, literature, live theatre, outdoor adventures, bush walking, camping, fishing, lifelong learning, and current affairs.
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