Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Dusted picture frames and wall hangings with cloth.
Adhered to professional house cleaning checklist.
Restocked room supplies such as facial tissues for personal touch with every job.
Operated electronic backpack vacuums and floor sweepers.
Worked on cleaning team to service hotels, offices, and other commercial buildings.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Handled requests for extra linens, toiletries and other supplies.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Sorted, laundered and put away various laundry items.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Washed and put away kitchen dishes, utensils and glassware.
Returned emptied garbage receptacles to proper locations.
Polished fixtures to achieve professional shine and appearance.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Completed special housekeeping actions such as turning mattresses on set schedule.
Hang, cleaned and rehung draperies to maintain freshness.
Motel Cleaner
Coromandel Top 10 Holiday Park
03.2022 - 07.2022
Changed bed linens and collected soiled linens for cleaning.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Washed and put away kitchen dishes, utensils and glassware.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Polished fixtures to achieve professional shine and appearance.
Completed special housekeeping actions such as turning mattresses on set schedule.
Rotated linens in storerooms and replenished when supplies ran low.
Handled requests for extra linens, toiletries and other supplies.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Sorted, laundered and put away various laundry items.
Hang, cleaned and rehung draperies to maintain freshness.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Returned emptied garbage receptacles to proper locations.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Private Caregiver
Stephanie Kendell
12.2021 - 07.2022
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Maintained clean, safe, and well-organized patient environment.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Monitored progress and documented patient health status changes to keep care team updated.
Art Gallery Assistant
Weta Design
03.2011 - 02.2022
Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
Facilitated good gallery visitor flow to enhance viewing experiences and minimize accident potential.
Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels.
Maintained safety and accuracy of shipments of works of art and curated collections.
Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
Tracked gallery artwork and recorded sold and removed items to maintain accurate physical and financial inventory.
Corresponded with gallery clients to inform of available artwork that complied with preset style and price parameters.
Guided special needs visitors to elevators and around obstructions to improve patrons' gallery experiences.
Moved and handled various types of artwork with exceptional care, following all [Type] requirements.
Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
Received, photographed, cataloged, researched and prepared [Type] objects for display for [Name] collection.
Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
Head Cleaner
Long Bay Motor Camp
02.2016 - 07.2021
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Provided assistance to other staff members with cleaning of difficult areas.
Emptied trashcans and transported waste to collection areas.
Organized and used industrial cleaning products following strict safety procedures.
Developed and implemented comprehensive cleaning plan for entire building.
Performed regular maintenance and repairs on various cleaning tools and equipment.
Inspected building for potential safety hazards, reporting identified concerns to supervisor.
Operated industrial washing machines and dishwashers to clean linens and dishware.
Replaced light bulbs and other electrical fixtures as needed.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained optimal supply levels to meet daily and special cleaning needs.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Holiday Accomadation Cleaner
Coromandel Accomadation Sloutions
10.2019 - 04.2020
Greeted, welcomed and offered immediate assistance to store customers.
Kept merchandise organized with regular recovery work.
Stocked seasonal displays with high-demand items and frequently replenished merchandise.
Assisted customers with sales orders, returns and exchanges.
Built extensive product knowledge and recommended personalized solutions to customers.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Confirmed all cleaning tools and equipment were stored properly after use.
Provided assistance to other staff members with cleaning of difficult areas.
Organized and used industrial cleaning products following strict safety procedures.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Performed regular maintenance and repairs on various cleaning tools and equipment.
Inspected building for potential safety hazards, reporting identified concerns to supervisor.
Operated industrial washing machines and dishwashers to clean linens and dishware.
Replaced light bulbs and other electrical fixtures as needed.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaned walls and ceilings with special reach tools following regular schedule.
Responded immediately to calls from personnel to clean up spills and wet floors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Front of House Wait Staff Member
Umu Cafe
01.2019 - 03.2020
Established welcoming atmosphere by greeting each guest warmly.
Helped guests at tables when in need of assistance.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Disinfected frequently touched between guests to minimize infection risks.
Reset tables between guests by restocking low items and wiping down surfaces.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
Verified ID and payment preference of guests to make transactions faster and more flexible.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Maintained clean and attractive product displays to entice customer purchases.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
Monitored food temperatures to comply with safety regulations.
Trained new cafe workers in sales, customer service and safety.
Promoted new products and price changes by creating and updating signage.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Collaborated with other departments to coordinate events and promotions.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Replenished serving stations with fresh food and cleaned up spills.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Documented customer orders and conveyed special requests to kitchen staff.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Prepared salads, soups and sandwiches for customers.
Brewed coffee and tea and changed out drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Backed up servers by setting up trays and completing some food deliveries.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Restaurant Server
Mussel Kitchen
10.2018 - 05.2019
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Kept server areas clean and stocked to increase efficiency while working tables.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Greeted new customers, discussed specials, and took drink orders.
Bussed and reset tables to keep dining room and work areas clean.
Stayed up-to-date on menu changes to help customers make food choices.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Inspected dishes and utensils for cleanliness.
Increased sales significantly by upselling higher-end products to customers.
Processed orders and sent to kitchen employees for preparation.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Checked guests' identification before serving alcoholic beverages.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Bar and Restaurant Server
Star And Garter Hotel
05.2017 - 04.2019
Cultivated warm relationships with regular customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Greeted new customers, discussed specials, and took drink orders.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Bussed and reset tables to keep dining room and work areas clean.
Stayed up-to-date on menu changes to help customers make food choices.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Processed orders and sent to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Inspected dishes and utensils for cleanliness.
Increased sales significantly by upselling higher-end products to customers.
Checked guests' identification before serving alcoholic beverages.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
Upsold additional products and services to customers, increasing revenue.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Checked personal identifications during alcohol and tobacco sales.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Monitored self-checkout systems and provided help in resolving complex problems.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Identified and resolved discrepancies and errors in customer accounts.
Laundromat Owner Operator
A And Hholdingsltd
03.2015 - 02.2016
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Generated revenues yearly and effectively capitalized on industry growth.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Founded and managed [Type] business, growing revenue to $[Amount] in first year.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Prepared annual budgets with controls to prevent overages.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Conducted audit inspections and independent checks to verify parts and materials.
Performed statistical analyses to gather data for operational and forecast team needs.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Mitigated business risks by working closely with staff members and assessing performance.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced operational risks while organizing data to forecast performance trends.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Zonal Manager- Internal Audit at SOUTHERN Multi State Cooperative Credit and Multi-Purpose Society Ltd.Zonal Manager- Internal Audit at SOUTHERN Multi State Cooperative Credit and Multi-Purpose Society Ltd.