Angela Pearce
Invercargill,STL
Summary
Results-driven Senior Branch Manager with a proven track record in team leadership, inventory management, and customer service. Expertise in sales analysis and training delivery ensures operational efficiency and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Branch Manager
hallensteins
Invercargill, STL
05.2021 - Current
- Lead a team of 8+ employees, fostering a culture of high performance and accountability.
- Oversee inventory management, merchandising, and stock control to minimize losses, and optimize turnover.
- Implement customer service strategies that have increased customer satisfaction and loyalty.
- Conduct training, coaching, and performance evaluations to develop staff and reduce turnover.
- analyze sales trends and operational metrics to inform strategic decision making.
- Coordinate with regional management to roll out marketing campaigns and promotions.
Training Manager
hallensteins
Invercargill, STL
05.2021 - Current
- Conducted on-site training for branch management teams across multiple locations to improve operational efficiency and sales performance.
- Delivered training programs on leadership, customer service, and retail operations.
- Monitored trainee progress and provided coaching to ensure consistent implementation of company policies and procedures..
Skills
- Team leadership
- Inventory management
- Customer service
- Sales analysis
- Training delivery
- Retail operations
- Conflict resolution and employee engagement
- strategic planning and execution
- problem-solving and decision-making
References
References available upon request.
Timeline
Senior Branch Manager
hallensteins
05.2021 - Current
Training Manager
hallensteins
05.2021 - Current