Summary
Overview
Work History
Skills
Personal Information
Interests
Timeline
Generic
Angela Rooke

Angela Rooke

Kumeu

Summary

I feel that I would be a great fit with your company, not only am I a Team player, I have a magnetic personality. I am very flexible and give 100% with every task presented, I am fit and very willing to accept all new opportunities.

Overview

2026
2026
years of professional experience

Work History

Customer service specialist

Inland Revenue
09.2016 - Current
  • Child support/WFF taxes

Manager

United Video
West Auckland
1998 - 08.2016
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Implemented process improvements that enhanced workflow efficiency across departments.
  • Developed training programs for new hires, fostering a culture of continuous learning.
  • Managed budgets and resources to optimize operational performance and cost control.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.

Skills

  • Customer service
  • Good communication skills
  • Customer relations
  • Call center experience
  • Excellent written and oral communication
  • Customer relationship management (CRM)
  • Telephone etiquette

Personal Information

Title: Customer service specialist

Interests

  • Land Base Fishing
  • Walking

Timeline

Customer service specialist

Inland Revenue
09.2016 - Current

Manager

United Video
1998 - 08.2016
Angela Rooke