Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Angela Rose-Marie Williams

Hampstead

Summary

With over 4 years of experience as a Support Worker for Te Tumu Waiora, I have excelled in the challenges of this role. Now, I am eager to expand my skills and broaden my experience. As a dedicated mother of two children, I have successfully managed a household and budget on a limited income while raising my son alone for several years. My previous employment has primarily been in customer-focused roles, where I have honed my caregiving skills in both home and care facilities across various organizations. This includes extensive experience in domestic and personal care duties, as well as providing hospital-level and palliative care in rest homes. The demanding nature of caregiving in both institutional and community settings has equipped me with a diverse range of skills and knowledge that have prepared me for my current role. In my present position, I have continued to acquire new skills and experiences, and I am eager to seize further opportunities for growth.

Overview

28
28
years of professional experience

Work History

Te Tumu Waiora Support Worker

Comcare Trust
12.2020 - Current

Navigate clients to the right supports within the community.

Support Clients with MSD and advocate where necessary.

Help clients improve their outlook around health and well being.

  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Improved client independence with structured life skills training.
  • Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Developed and maintained strong relationships with community resources for successful referrals.

Mental Health Support Worker

Comcare Trust
10.2023 - 03.2025
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.

Cleaner

Methven Pubs and Accommodation
01.2020 - 12.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Handled equipment, chemicals, and materials properly and with caution.

Care Giver

Methven House
01.2016 - 12.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Community Support Worker

Nurse Maude Association
01.2009 - 12.2012

Casual & Part-time Carer Giver

Nursing Bureau & Care Facilities
01.2005 - 12.2009
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Improved patient well-being by providing compassionate and attentive care.
  • Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
  • Enhanced quality of life for clients through personalized care plans tailored to individual needs.
  • Managed nutritional needs of patients by preparing meals, monitoring food intake, and adjusting diets as necessary.
  • Provided end-of-life care with compassion and dignity allowing clients to pass away peacefully in their preferred setting.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Shop Assistants

Dress For Less
01.1997 - 12.2005

Education

Level 4 Health & Wellbeing -

Comcare Trust
In WorkTraining
03.2025

Current First Aide certificate -

Comcare Trust
St John Ashburton
01.2021

SOAP Training -

Comcare Trust
Comcare Trust Chritchurch
01.2021

MAPA Training -

Comcare Trust
Core Training
01-2021

Level 3 Health & Wellbeing certificate -

Methven House- Career Force
In Work Training
01.2018

Level 2 Health & Wellbeing certificate -

Nurse Maude – Career Force
In Work Training
01.2010

Year 13 -

Linwood High School
Christchurch, Canterbury
01.1997

Skills

  • Adaptable and Supportive Professional
  • Confidentiality and privacy
  • Emotional support
  • Daily living support
  • Relationship building

Hobbies and Interests

  • Cooking
  • Socialising with family and friends
  • Bush Walking

Timeline

Mental Health Support Worker

Comcare Trust
10.2023 - 03.2025

Te Tumu Waiora Support Worker

Comcare Trust
12.2020 - Current

Cleaner

Methven Pubs and Accommodation
01.2020 - 12.2020

Care Giver

Methven House
01.2016 - 12.2019

Community Support Worker

Nurse Maude Association
01.2009 - 12.2012

Casual & Part-time Carer Giver

Nursing Bureau & Care Facilities
01.2005 - 12.2009

Shop Assistants

Dress For Less
01.1997 - 12.2005

Level 4 Health & Wellbeing -

Comcare Trust

Current First Aide certificate -

Comcare Trust

SOAP Training -

Comcare Trust

MAPA Training -

Comcare Trust

Level 3 Health & Wellbeing certificate -

Methven House- Career Force

Level 2 Health & Wellbeing certificate -

Nurse Maude – Career Force

Year 13 -

Linwood High School
Angela Rose-Marie Williams