Angelica Simran

• Employment Type: Temporary Assignment

Provided customer service in a courteous and professional manner, and answered customer inquiries via phone. Established a trustful relationship with customers through effective communication skills, and resolved customer issues in an efficient and timely manner. Verification of customers before proceeding by asking questions to ensure I am speaking with the right customer and have the right profile on screen. Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.

• Employment Type: Temporary Assignment

Managed patient scheduling and appointment coordination for efficient clinic operations.cMaintained accurate patient records using electronic health record systems. Maintained accurate patient records using Medtech, and facilitated communication between medical staff and patients regarding treatment plans. Cordinated billing and coding processes to support financial operations of the hospital, ensured compliance with all relevant laws governing medical practices. Maintained contact databases for referral sources, such as hospitals and clinics, and generated invoices for services rendered by the healthcare facility. Managed front desk operations, such as greeting visitors and managing mail flow; performed daily administrative tasks, such as answering phones, photocopying documents, etc. Worked as an all-rounder by being a medical administrator, PA to one of the doctors, and medical receptionist.

• Employment Type: Full time

Managed daily office operations and ensured smooth workflow across departments. Maintained accurate records of inventory and supplies for efficient resource allocation. Assisted in preparing documents and reports for internal communication and compliance.Implemented office procedures to enhance efficiency and improve administrative support and communicated with vendors to ensure timely delivery of products and services. Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed. Composed correspondence such as letters, emails, memos, reports and other documents.

• Employment Type: Full time
• Making and sending invoices by adding correct costs, travel fees, and sundries to them, and framing sentences into meaningful descriptions to send to contractors. Administration and accounts, working and communicating on teams, and managing inboxes. Developed and maintained filing systems to ensure organized document storage. Provided general administrative support to staff members.

• Employment Type: Temporary Assignment
• Reception, administration, front-facing clients and customers, scheduling meetings and organizing meeting rooms, upkeep of the whole office, inbox management, and triage. Managing events such as conferences, and preparing the catering requirements. Developed operational procedures to enhance daily workflow efficiency. Collaborated with team members to address and resolve service issues.

• Employment Type: Temporary Assignment

Coordinated patient scheduling and managed appointment confirmations efficiently. Assisted dental team with treatment plans and patient inquiries daily. Maintained accurate patient records using Exact, and facilitated communication between patients and dental providers effectively. Handled insurance claims processing and verification for timely approvals. Organized office workflow to enhance productivity, streamline operations, and implement patient follow-up systems to improve appointment attendance rates. Managed patient records and ensured accuracy of data.

Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator etc.

• Employment Type: Full time

Completed day-to-day duties accurately and efficiently, promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Provided excellent service and attention to customers through phone conversations. Conducted telephone outreach to engage potential donors and increase contributions. Collaborated with team members to strategize fundraising approaches and initiatives.

• Employment Type: Full time

Completed day-to-day duties accurately and efficiently. Contributed innovative ideas and solutions to enhance team performance and outcomes. Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services. Directed daily operations to ensure a smooth workflow across departments and managed budget allocations for resource distribution for optimal efficiency. Prepared accurate financial statements in compliance with accounting principles (accounts payable, receivable, and reconciliation). Oversaw training programs for new reception staff members, etc. Maintained accurate records of appointments, reservations, and guest preferences.

• Employment Type: Part time

Trained front-of-house staff in customer service excellence and operational procedures. Maintained an accurate inventory of all supplies needed in the front-of-house area, and developed strategies for improving customer experience through better communication between kitchen and front-of-house staff. Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability. Maintained cleanliness and organization in all front of house areas to uphold brand standards.

• Employment Type: Full Time

Maintained a clean and safe working environment by performing regular housekeeping duties. Performed light housekeeping tasks including changing linens, dusting furniture and vacuuming carpets. Stocked linen closets with appropriate supplies for housekeeping staff use. Respond promptly to guest requests or complaints about housekeeping services.