ANGELICA MIKA
Christchurch
Summary
I am a reliable and trustworthy person with strong interpersonal and communication skills. I take pride in my attention to details and accuracy. I also enjoy working as part of a team where I can collaborate and continue learning. I am open to a variety of opportunities where I can apply my transferable skills. I am motivated, adaptable, ready to contribute and grow within a supportive and professional environment.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Cashier/weighbridge operator/health and safety rep
Phoenix Recycling
09.2023 - 10.2024
- Serving customers – Developed problem solving skills and conflict resolution skills
- Gained knowledge when exporting containers – Export documents
- Working alongside with head office this include the Battery team, Accounts and Exporting team - making sure all invoices that needs to be invoiced by EOM / To ensure with end of day reconciliation and meeting deadlines for when containers need to go to port etc
Sales Advisor
H & M
01.2022 - 01.2024
- Worked collaboratively as part of a small team in a fast-paced retail environment
- Maintained store presentation by stocking shelves, restocking floor displays and clearing fitting rooms
- Delivered friendly and efficient customer service, including processing payments, handling cash and operating the till
Customer Service Representative
Call Centre People
02.2023 - 06.2023
- Receiving diverse customer calls on behalf of various company clients.
- Working under pressure, trying to exceed customer expectations.
- Recording customer complaints with accuracy and attention to specific details.
- Informing my team leader of key issues needing to be promptly resolved.
- Logging emergency jobs for contractors to action following a major natural disaster.
Store Assistance
KMART
11.2020 - 08.2022
- Working as part of a small team in a busy retail environment.
- Decanting boxes of stock, moving pallets to maximise warehouse efficiency.
- Serving customers, operating the tills, processes payments, handling cash.
Store Assistance
KMART
11.2019 - 02.2020
- Working as part of a small team in a busy retail environment.
- Serving customers, keeping the store tidy, restocking empty shelves, helping co-workers.
Education
Major - Commerce - Accounting And Finance
Lincoln University
Lincoln, New Zealand08-2027
NCEA Level 3 & Police training - undefined
McAuley High School
12.2019
Skills
- Customer Service Excellence
- Administrative & Office Coordination
- Communication & Interpersonal Skills
- Team Collaboration
Timeline
Cashier/weighbridge operator/health and safety rep
Phoenix Recycling
09.2023 - 10.2024
Customer Service Representative
Call Centre People
02.2023 - 06.2023
Sales Advisor
H & M
01.2022 - 01.2024
Store Assistance
KMART
11.2020 - 08.2022
Store Assistance
KMART
11.2019 - 02.2020
NCEA Level 3 & Police training - undefined
McAuley High School
Major - Commerce - Accounting And Finance
Lincoln University
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