Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Angelina Ola

Angelina Ola

Papakura,AUK

Summary

Experienced aviation professional with over 14 years of customer service and leadership at Air New Zealand. I am known for being a calm, solutions-focused leader, with strengths in team management, communication, and frontline service. My background also includes roles in youth work and public health, reflecting adaptability and empathy. Most rewarding of all, I’m a proud new mum - a role that has deepened my resilience, purpose, and care in all that I do.

Overview

20
20
years of professional experience

Work History

Flight Attendant Trainer/Examiner

Air New Zealand
, Auckland
08.2023 - Current

Inflight Service Manager

Air New Zealand
Auckland
01.2017 - Current

Administration & Swabbing Health Support Worker

Northern Region Health
Auckland
05.2021 - 04.2022
  • Casual Role

Youth Worker

Oranga Tamarki - Ministry for Children
Auckland
02.2021 - 02.2022
  • Casual Role

Flight Attendant

Air New Zealand | Mount Cook Airlines
Auckland
01.2014 - 01.2017
  • Buddy Ambassador

Customer Service Agent

Air New Zealand
Auckland
01.2010 - 01.2014

Travel Consultant

InterCity Coachlines
Auckland
01.2009 - 01.2010

Waitress and Receptionist

Valentines Restaurant
Auckland
01.2006 - 01.2008

Education

Certificate - Travel and Tourism, National Certificate in Travel Level 4, National Certificate in Travel and Tourism Core Skills Level 3 (NZQA), National Certificate in Travel Level 3 (NZQA), Computer Reservations Certificate: Amadeus, National Certificate in Computing Level 3 (NZQA)

The International Travel College of New Zealand
Auckland
12.2010

NCEA Level 3 - NCEA Level 3, NCEA Level 2, NCEA Level 1

Epsom Girls Grammar School
Epsom, Auckland
12.2010

Skills

  • Computer Literacy
  • Customer Service
  • Communication
  • Leadership
  • Time Management

References

  • Conly Reti - Cabin Crew Manager, 027 211 2602, Conly.Reti@airnz.co.nz, Air New Zealand
  • Carol Grayson - Cabin Crew Training Manager, 021 675 112, Carol.Grayson@airnz.co.nz, Air New Zealand

Languages

Samoan

Timeline

Flight Attendant Trainer/Examiner

Air New Zealand
08.2023 - Current

Administration & Swabbing Health Support Worker

Northern Region Health
05.2021 - 04.2022

Youth Worker

Oranga Tamarki - Ministry for Children
02.2021 - 02.2022

Inflight Service Manager

Air New Zealand
01.2017 - Current

Flight Attendant

Air New Zealand | Mount Cook Airlines
01.2014 - 01.2017

Customer Service Agent

Air New Zealand
01.2010 - 01.2014

Travel Consultant

InterCity Coachlines
01.2009 - 01.2010

Waitress and Receptionist

Valentines Restaurant
01.2006 - 01.2008

Certificate - Travel and Tourism, National Certificate in Travel Level 4, National Certificate in Travel and Tourism Core Skills Level 3 (NZQA), National Certificate in Travel Level 3 (NZQA), Computer Reservations Certificate: Amadeus, National Certificate in Computing Level 3 (NZQA)

The International Travel College of New Zealand

NCEA Level 3 - NCEA Level 3, NCEA Level 2, NCEA Level 1

Epsom Girls Grammar School

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Angelina Ola