Angeline Day-Mesure
Hamilton,WKO
Summary
Skilled Pharmacy Assistant brings 19 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
36
36
years of professional experience
Work History
Pharmacy Assistant
Unichem Rototuna Pharmacy
10.2014 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- AIA Health Assessments for customers.
- Deliveries of prescriptions to customers in their homes when required.
- Weekly Banking and Change orders
- Cash handling and cashing up
- Administration and overseeing patients in our covid vaccination clinic.
- Making stock orders with relevant companies and representatives
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Trained new pharmacy staff on computer system and drug management protocols.
- Greeted customers at counter and provided excellent customer service.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Answered questions regarding medication instructions and usage.
Home Based Carer
Access
12.2013 - 10.2014
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Pharmacy Assistant
Masters Avenue Pharmacy
10.2010 - 02.2013
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
Compounding Pharmacy Technician
Baxter Healthcare New Zealand
08.2006 - 06.2010
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Courier/Pharmacy Technician Trainee
Pharmacy 547
06.2004 - 09.2005
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Managed delivery route for optimal use of time and fuel.
- Dispensing of Medico Blister packs for the mental health sector
Caregiver
Trevellyn Home And Hospital
10.1987 - 06.2004
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
National Certificate Pharmacy[Assistant] Level 3 - Pharmacy
Bay of Plenty Polytechnic
Tauranga, NZ11.2006
Skills
- Order Documentation
- POS System Operation
- Supply Restocking
- Receiving Incoming Supplies
- Resolving Complaints
- Customer Service
- Cash Handling
- Organizational Skills
- Relationship Building
- Time Management
Timeline
Pharmacy Assistant
Unichem Rototuna Pharmacy
10.2014 - Current
Home Based Carer
Access
12.2013 - 10.2014
Pharmacy Assistant
Masters Avenue Pharmacy
10.2010 - 02.2013
Compounding Pharmacy Technician
Baxter Healthcare New Zealand
08.2006 - 06.2010
Courier/Pharmacy Technician Trainee
Pharmacy 547
06.2004 - 09.2005
Caregiver
Trevellyn Home And Hospital
10.1987 - 06.2004
National Certificate Pharmacy[Assistant] Level 3 - Pharmacy
Bay of Plenty Polytechnic
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