Angeline O'Meara
21 Rushgreen Ave , Pahurehure ,Auckland
Summary
To Engage in employment that allows opportunity to apply the skills and experiences gained throughout my career. To be part of a team that works collaboratively toward a common goal. A collaboration that is reflective of trust, willingness, and outcome driven. To work in a way that is strengths based, kindness and understanding inherent in approach. And to add value to any and every situation possible.
Overview
19
19
years of professional experience
Work History
Advisor Wellbeing Support
Kainga Ora
06.2023 - Current
- Built positive relationships with our community and relevant networks to achieve measurable outcomes.
- Actively engage positive communication across key stakeholders to promote well being of our community
- Practise that is reflective of the organisations values that promotes positive collaboration
- Identify perceived and actual risk escalate to appropriate people. Make recommendations to mitigate and/or reduce risk wherever possible.
Senior Housing Support Manager
Kainga Ora
04.2022 - 06.2023
- Demonstrated respect, friendliness and willingness to support positive outcomes for whanau.
- Actively listened to customers, handled concerns quickly and escalated major issues to Team Leader.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Advisor Well- Being Support
Kainga Ora
01.2023 - 04.2023
- Work collaboratively with a strengths based approach to achieve positive outcomes
- Engage relationships that are transparent to ensure common understanding to identify any complexities and pathways forward
- Risk Management identification across all facets of practise.
- Improve customer experience through identifying continuous improvement strategies
- Participation in learning and development opportunities
Facility Manager
Tui Village
08.2010 - 04.2022
- Management of residential 68 bed facility
- Monitor and review process/procedures to identify continuous improvement opportunities to be reflected in policy amendments
- Ensure compliance and reporting requirements are met and exceeded
- Budget forecasting, monitoring, inclusive of contingency allowance.
- Risk management for customers, staff and organisation
- Human resource; management, recruitment, professional development, leave management, develop team building opportunities
- Promote best practise guided by organisation and audit outcomes/recommendations
Health Care Assistant
Tui Village
08.2005 - 08.2010
- Assisted with residents hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Adhered to residents special diets and provided supplementary drinks under nursing staff supervision.
- Delivered high standard of holistic care to residents to promote equality and dignity, in conjunction with meeting cultural needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Documented residents information and care activities in electronic health record.
- Communicated effectively with residents and families to provide information about care and treatment.
Skills
- Effective Communicator-verbal and written
- Plan development/implementation
- Service Contracts Management
- Values based practise
- Identify mitigate/reduce risk
- Data management
- Proficient in MS Office
- Critical analysis
- Collaborative working style
Timeline
Advisor Wellbeing Support
Kainga Ora
06.2023 - Current
Advisor Well- Being Support
Kainga Ora
01.2023 - 04.2023
Senior Housing Support Manager
Kainga Ora
04.2022 - 06.2023
Facility Manager
Tui Village
08.2010 - 04.2022
Health Care Assistant
Tui Village
08.2005 - 08.2010
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